Conference Session

Engineering Management Division Technical Session 1

Collection

2014 ASEE Annual Conference & Exposition

Authors

Ralph Alan Dusseau P.E., Rowan University

Tagged Divisions

Engineering Management

33 NoneSystems Engineering 26 Systems for Engineering ManagementEngineering Law and Ethics 22 Engineering Law and EthicsEngineering Economics 21 Engineering EconomicsDecision Making 17 Engineering DecisionsProject Management 17 Project Management for EngineersEngineering Marketing 16 NoneQuality Management 15 Quality in Engineering ManagementEngineering Statistics 15 NoneEngineering Accounting 10 NoneEngineering Finance

Conference Session

Engineering Management Division Technical Session 2

Collection

2014 ASEE Annual Conference & Exposition

Authors

Michael Browder, Bristol Tennessee Essential Services; Andrew J. Czuchry, East Tennessee State University; Leslie Boughers, Bristol Tennessee Essential Services; Caroline Deutsch, East Tennessee State University; Nina Muehl, East Tennessee State University

Tagged Divisions

Engineering Management

, andprojects. BTES uses Sysdine, an online program accessible from any computer in the building,which gives senior leaders and supervisors the ability to track the effectiveness of BTES’learning and development system. Sysdine also allows departments to train employees throughdocumented process which take the employees through the process step by step with pictures.Looking at documented improvements, BTES has had zero breaches in ethical behaviors,whereas other utilities, average a 5 percent rate per year. This shows that BTES’ storytellingapproach to promoting legal and ethical behaviors has been very successful.ResultsResults are important in the context of using the three best practices to illustrate the need for atotal systems approach to