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A Systems Approach to Stakeholder Engagement in Accountability of Regional Universities

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2018 ASEE Annual Conference & Exposition


Salt Lake City, Utah

Publication Date

June 23, 2018

Start Date

June 23, 2018

End Date

July 27, 2018

Conference Session

Programs and Pedagogies

Tagged Division

Engineering Management

Tagged Topic


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Paper Authors


David Elizandro Tennessee Technological University

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David Elizandro is a professor of engineering at Tennessee Tech University where he teaches decision sciences in the Department of Computer Science. He earned a BS in chemical engineering, MBA, and PhD in industrial engineering. Professor Elizandro has served in a variety of administrative and leadership roles in science and engineering education.

Professor Elizandro has numerous publications and presentations in areas such as expert systems, data communications, distributed simulation, adaptive control systems, digital signal processing, and integrating technology into engineering education. He has also been an industry consultant on modeling for strategic planning.

Professor Elizandro received the University Distinguished Faculty Award, Texas A&M, Commerce and College of Engineering Brown-Henderson Award at Tennessee Tech University. He served as Governor’s Representative for Highway Safety in Arkansas and member of the National Highway Safety Advisory Commission during the Jimmy Carter presidency. He is also a member of Tau Beta Pi, Alpha Pi Mu, and Upsilon Pi Epsilon honor societies.

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Angelo A. Volpe Tennessee Technological University

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Dr.Angelo A.Volpe served as president of TTU from 1987 to 2000. He is currently President Emeritus of TTU.

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David H. Huddleston Tennessee Technological University

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David H. Huddleston is a professor of civil and environmental engineering at Tennessee Technological University in Cookeville, Tennessee. He earned his B.S. in Engineering Science at TTU, his M.S. in Engineering Science and Mechanics from Virginia Polytechnic Institute and State University, and his Ph.D. in Engineering Science from the University of Tennessee. At TTU, Dr. Huddleston previously served as Interim Dean, College of Engineering, and Chair of the Department of Civil and Environmental Engineering. Prior to his appointment at TTU, Huddleston held faculty appointments in the Civil Engineering and Computational Engineering Departments at Mississippi State University. Before entering academia, Huddleston was employed by Sverdrup Technology, Inc. and Pan-Am World Services, Inc. at the USAF Arnold Engineering Development Center, and TRW, Inc.

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Broadly stated, university accountability is ensuring well-defined institutional goals are achieved and incurring minimum cost. Institutional goals reflect social and economic needs of institutional stakeholders. Some variation of the state’s higher education coordinating board, a university board, and faculty senate are proxies for engaging stakeholders in institutional accountability. Costs reflect resource requirement to address complex endogenous and exogenous challenges that require strategies for allocating institutional resources, monitoring effectiveness of institutional strategies and, as necessary, adapting strategies to ensure accountability.

This paper examines these issues and recommends an organizational platform and analytical tools to administer institutional accountability. The approach originates from the quality movement proposed in the 1990’s by W. Edwards Deming for reinventing government as a customer-driven service and adaptations of the Federal Government’s Office of Management and Budget, Congressional Budget Office, and Government Accounting Office. Advantages of the proposed environment are an increased emphasis on institutional accountability, quantifying institutional risk, and reducing reliance on external consultants.

Elizandro, D., & Volpe, A. A., & Huddleston, D. H. (2018, June), A Systems Approach to Stakeholder Engagement in Accountability of Regional Universities Paper presented at 2018 ASEE Annual Conference & Exposition , Salt Lake City, Utah. 10.18260/1-2--29740

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