Collection

2020 ASEE North Central Section conference

Authors

Xinyu Zhang, West Virginia University; Jeremy G. Roberts, West Virginia University

Tagged Topics

Diversity

successfully obtain aneducation and some soft skills. One particular soft skill that these students need is conflictmanagement ​[10]​. Conflicts in the workplace negatively impacts retention and worker morale[11]​. Management often finds it their greatest challenge when millennials are involved. This isbecause millennials consider resigning as a viable option and that they will find employmentelsewhere when they face adversity ​[10], [12]​. Therefore, learning such conflict resolution skillswould be greatly beneficial for the freshman engineering students, not only for their courseprojects, but also for their future careers.Students in this course are the late Millennial and Generation Z students, who were considered tobe more likely to choose