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Analysis of Student Preconceptions Related to Telecommunications and Quality of Service

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2016 ASEE Annual Conference & Exposition


New Orleans, Louisiana

Publication Date

June 26, 2016

Start Date

June 26, 2016

End Date

August 28, 2016





Conference Session

Student Recruitment and Retention in ET Programs and Labs in ET Programs

Tagged Division

Engineering Technology

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Paper Authors


Mark J. Indelicato Rochester Institute of Technology (CAST)

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Mark J. Indelicato is an associate professor in the College of Applied Science and Technology (CAST) in the department of Electrical, Computer and Telecommunications Engineering Technology at the Rochester Institute of Technology since 1990. Previously, he was a Large Business Systems Communications Engineer for NEC America, specializing in large scale deployment of voice and data network switching equipment. He teaches in the Master of Science Telecommunications Engineering Technology program and conducts research in Real Time Audio Collaboration (RTAC) and the feasibility, logistics and implementation of live recording sessions carried and delivered over IP networks, Anomaly Detection for Music developing recommender systems for listeners and consumers and 3-D Audio perception.
Indelicato holds a Bachelor of Engineering in Electrical Engineering (BEEE) from Manhattan College, a Master of Science in Information Systems Engineering (MSISE) from Brooklyn Polytechnic University and is an active member of IEEE, ASEE, and the Audio Engineering Society (AES).

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George H Zion Rochester Institute of Technology (CAST)

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George H. Zion
Professor - Computer Engineering Technology
Affiliate Director - Project Lead The Way
Rochester Institute of Technology

Professor Zion has been working with Project Lead the Way since 1997, first in the capacity as a University Affiliate Professor for the Digital Electronics curriculum and for the last four year as the Affiliate Director at RIT.

His teaching and research interests include software development for embedded systems design and K-12 pre-engineering activities.

Professor Zion received his B.S. degree in Electrical Engineering Technology and M.S. degree in Computer Science from Rochester Institute of Technology. Prior to joining RIT, he was an R&D design engineer for Microwave Filter Company in Syracuse, New York. He is a member of ASEE and IEEE.

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Joseph Alan Nygate Rochester Institute of Technology (CAST)

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Current position
Associate Professor, College of Applied Science and Technology, RIT

Previous employment
10 years as Vice President of Technology and Architecture, Amdocs
6 years as Director of Architecture and Business Development, Nortel Networks
10 years, MTS Research and Development, AT&T Bell Labs

PhD Computer Engineering, 1994, Case Western Reserve University, USA - AT&T Bell Labs, PhD Scholar
MSc Computer Science, 1985, Weizmann Institute of Science, Israel
MSc Applied Mathematics, 1985, Weizmann Institute of Science, Israel
BSc Computer Science and Mathematics, 1982, Ben-Gurion University, Israel

Big Data Applications in Telecommunications
Software Defined Networks – operations, management and orchestration
Artificial Intelligence – expert systems, intelligent agents, reinforcement learning
Self-Organizing Networks
Number Theory

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This study evaluates STEM students’ preconceptions regarding Quality of Service (QoS) in telecommunications and networking with the goal of understanding the nature of these preconceptions to improve student learning in this discipline. In this study we explain the importance of identifying preconceptions with which students enter our classrooms and illustrate a mechanism successfully used in this identification process. Researchers have explained it incumbent on educators to address preconceptions in order to effectively change student beliefs1. Analyzing the causes of these will allow teachers to instruct effectively from the start of the topic rather that lose time by re-teaching the material. As networks grow to handle increasing demands for capacity and QoS, telecommunications professionals are responsible for engineering and managing these networks. A solid understanding of factors that affect QoS is imperative and, as such, telecommunications networking instruction must be properly informed.

Indelicato, M. J., & Zion, G. H., & Nygate, J. A. (2016, June), Analysis of Student Preconceptions Related to Telecommunications and Quality of Service Paper presented at 2016 ASEE Annual Conference & Exposition, New Orleans, Louisiana. 10.18260/p.26238

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