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Applying Six Sigma in Higher Education Quality Improvement

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2014 ASEE Annual Conference & Exposition


Indianapolis, Indiana

Publication Date

June 15, 2014

Start Date

June 15, 2014

End Date

June 18, 2014



Conference Session

Engineering Management Division Technical Session 2

Tagged Division

Engineering Management

Page Count


Page Numbers

24.191.1 - 24.191.14



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Paper Authors


Quamrul H. Mazumder University of Michigan, Flint

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Dr. Quamrul Mazumder has been conducting research in the areas of metacognition, teaching and learning styles, motivation and engagements. As a Fulbright scholar, he was involved in higher education quality improvement initiatives in Bangladesh. He published a book titled "Academic Enhancement in Higher Education".

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Applying Six Sigma in Higher Education Quality Improvement The initiatives for quality improvement in higher education have been embraced by institutionsacross the world. Continuous improvement process has been recognized as one of the most importantand effective approaches towards quality. The use of Six Sigma, specifically the tools of StatisticalProcess Control and Lean Principles, in academic applications is highly underdeveloped. Highereducation institutions can use six sigma tools to understand and improve their processes. Using thesetools appropriately can also develop a sustainable process to meet the stakeholders’ requirements andexpectations. A number of six sigma tools were developed for application in higher education processthat will be presented in the paper. Higher education institutions can use these tools to improve theirprocesses to improve quality.

Mazumder, Q. H. (2014, June), Applying Six Sigma in Higher Education Quality Improvement Paper presented at 2014 ASEE Annual Conference & Exposition, Indianapolis, Indiana. 10.18260/1-2--20082

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