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Assessing the Role of 21st Century Skills on Internship Outcomes in a Steel Multinational Enterprise

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2014 ASEE Annual Conference & Exposition


Indianapolis, Indiana

Publication Date

June 15, 2014

Start Date

June 15, 2014

End Date

June 18, 2014



Conference Session

Cooperative & Experiential Education Division Technical Session 2

Tagged Division

Cooperative & Experiential Education

Page Count


Page Numbers

24.209.1 - 24.209.20



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Paper Authors


Jose A. Galvan Carnegie Mellon University

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Jose Galvan is a Ph.D Candidate in Engineering and Public Policy at Carnegie Mellon University. Galvan holds a BS in Mechanical and Electrical Engineering and a MS in Mechanical Engineering from Monterrey TEC, and a MS in Engineering and Public Policy from Carnegie Mellon University. He worked in engineering education as a professor, and consultant for over 15 years.

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Elizabeth Casman Carnegie Mellon University

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Elizabeth Casman is an Associate Research Professor in the Department of Engineering & Public Policy at Carnegie Mellon University.

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Eden Fisher Carnegie Mellon University

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Eden Fisher is the Director of the Masters Program in Engineering and Technology Innovation Management (E&TIM) and Professor of the Practice at Carnegie Mellon University. She earned an AB in Chemistry from Princeton University and a Ph.D. in Engineering & Public Policy from Carnegie Mellon. She worked in industrial technology planning and innovation management for over 20 years.

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Indira Nair Carnegie Mellon University


Mitchell J. Small Carnegie Mellon University

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Mitchell Small is the H. John Heinz III Professor of Environmental Engineering at Carnegie Mellon University

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Assessing the Role of 21st Century Skills on Internship Outcomes in a Steel Multinational EnterpriseAbstract The evolution of work and the workplace have important implications for education. TheCommittee on the Assessment of 21st Century Skills of the National Research Council andNational Academy of Sciences has been developing one of the most important efforts to definetheoretically those skills at individual level to face the 21st Century challenges. In 2010 theCommittee defined three categories of skills: cognitive, interpersonal, and intrapersonal as atheoretical framework of skills for a broad range of jobs. The goal of this paper is to address,from an employer’s point of view, the following question: which of the 21st Century skills arerelated to better internship outcomes? This study uses employer assessments of interns with respect to their main tasks, learning,and the overall internship performance. A database was built in order to execute this study; itincludes the whole population of interns, from summer 2006 to summer 2010, of a MexicanNational Internship Program of a multinational enterprise in the global steel industry. The datahad been collected using a unique instrument that was developed to evaluate the professionalperformance of the full time employees in the firm; the same instrument was applied to evaluatethe professional performance of each intern. A general model of internship outcomes wascreated using the three categories of 21st Century skills. Linear regression was used for maintask and learning performance as internship outcomes and ordered logistic regression for overallperformance as global internship outcome. The results confirmed that cognitive intelligence ortechnical skills are needed but not sufficient to have success in executing professional tasks;some interpersonal and intrapersonal skills were also significantly associated with betterprofessional performance as an intern.

Galvan, J. A., & Casman, E., & Fisher, E., & Nair, I., & Small, M. J. (2014, June), Assessing the Role of 21st Century Skills on Internship Outcomes in a Steel Multinational Enterprise Paper presented at 2014 ASEE Annual Conference & Exposition, Indianapolis, Indiana. 10.18260/1-2--20100

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