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khalil A. Said

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Effectiveness of ITIL: IT Professionals' Perspectives

Conference Session
Curricular Issues in Computing and Information Technology Programs II
Collection
2016 ASEE Annual Conference & Exposition
Authors
Gholam Ali Shaykhian, Florida Institute of Technology; Khalil A. Said

ITIL Its Effectiveness: Decision Makers’ Perspectives

Conference Session
Computing Research I
Collection
2019 ASEE Annual Conference & Exposition
Authors
Gholam Ali Shaykhian, Florida Institute of Technology; Khalil A. Said, Davenport University; Ghaythah Abdullah Alqarna