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Community-driven, Competency-based Certificate Programs for Professional Development

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2013 ASEE Annual Conference & Exposition


Atlanta, Georgia

Publication Date

June 23, 2013

Start Date

June 23, 2013

End Date

June 26, 2013



Conference Session

Distance Education and Engineering Workforce Professional Development

Tagged Division

Continuing Professional Development

Page Count


Page Numbers

23.306.1 - 23.306.9



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Paper Authors


Kim A. Scalzo State University of New York, HQ

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Kim Scalzo is Director of the SUNY Center for Professional Development (CPD). The SUNY CPD provides professional development and training opportunities for faculty and staff across SUNY’s 64-campus system. CPD programs and services are targeted toward campus administration and leadership, faculty and instructional support staff, and IT staff. As Director, Kim provides overall leadership for the center, including strategic planning, new program development, campus relationship management, and partnership development with training vendors. Kim has also been active in the implementation of Innovative Instruction initiatives through SUNY’s Strategic Plan, The Power of SUNY.

Prior to SUNY, Kim spent 18 years in a variety of administrative and leadership roles at Rensselaer Polytechnic Institute, including Director of Academic Outreach Programs with overall responsibility for Rensselaer's Summer, Continuing Education, Distance Learning, and Outreach Programs. Kim has also served as a reviewer for the New York State Education Department Office of Higher Education for several Institutional Capability Reviews for distance learning programs. Over the past five years she has participated in an EU-US DAETE and DAETE2 projects to develop international quality standards for continuing education centers. She is also a co-creator of the Bray-Scalzo Partnership Model for creating and sustaining successful partnerships.

Kim currently serves as Chair of the Continuing Professional Development Division of the American Society for Engineering Education (ASEE-CPD). She is also a member of the International Association of Continuing Engineering Education (IACEE) Council and serves as the Vice President for Products and Services on the IACEE Executive Committee. Additionally, she has served as a member of the National University Telecommunications Network (NUTN) Advisory Board and is currently a member of the SUNY Plattsburgh Alumni Association Board of Directors, the Faculty Council on Teaching and Technology (FACT2), and the Advisory Board for the SUNY Information Technology Exchange Center (ITEC). Kim received her bachelor’s degree in Computer Science from SUNY Plattsburgh and master’s degree in Education in College Student Personnel from the College of Saint Rose.

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Lisa Miles Raposo State University of New York Center for Professional Development

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Lisa Miles Raposo is the Assistant Director of the State University of New York Center for Professional Development (SUNY CPD) where she is responsible for daily operations of the Center and its Academic Programs staff. Her team provides training and professional development opportunities for faculty, librarians, and instructional support staff throughout the 64-campus State University of New York system. Lisa chairs the Program Planning Committee for the largest SUNY Conference, the Annual SUNY Conference on Instruction and Technology (CIT), and manages the Certificate Program Development for Teaching Faculty. Lisa began her career at SUNY as a Reference and Instruction Librarian at SUNY Institute of Technology. Lisa has a Bachelors Degree in English Communications from Le Moyne College, located in Syracuse, New York, and earned her Masters in Library Science from Syracuse University.

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Community-driven, Competency-based Certificate Programs for Professional DevelopmentIn our Center for Professional Development, we are moving away from a reactive “responding torequests” approach to program and to a more proactive approach of community-based needsassessment and deliberate program development to drive program offerings and be able toproject program into the future. To accomplish this, we are developing a series of competency-based professional development certificate programs for faculty and staff in key roles throughoutour university system. A hallmark of our program development is the way in which we areengaging communities of practice across all of our campuses to determine where programs areneeded, to define the competencies required for faculty and staff to be effective in the specifiedroles, and to determine what the instructional activities are to achieve the competencies. Webelieve this will increase the relevance of the programs and will ensure that there is a built inaudience for the programs once they are developed. We are also using a consistent programdevelopment template for all of our programs and have a common set of parameters for theprogram delivery and support to ensure scalability allow us to manage multiple simultaneousprogram offerings. This paper will describe the processes and steps taken to assess theprofessional development needs of our target audiences, determine which programs to offer, andengage the stakeholder communities in the program development, delivery, and assessment.Examples of specific programs developed and delivered will be provided and both challengesand lessons learned will be shared.

Scalzo, K. A., & Raposo, L. M. (2013, June), Community-driven, Competency-based Certificate Programs for Professional Development Paper presented at 2013 ASEE Annual Conference & Exposition, Atlanta, Georgia. 10.18260/1-2--19320

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