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Section 2457

Concurrent Engineering in Total Quality Management

Yaw A. Owusu

FAMU-FSU College of Engineering Florida A & University, Florida

Abstract

The philosophy of concurrent engineering is to change the pattern of "redo it until it right" into “do it right the first time.” In this paper, a model has been developed that combines the concept of concurrent engineering and total quality management for an improved product design and manufacturing. The model emphasizes five integrated components of total quality program, namely: employee involvement, customer relations, product design and development, material flow, and process control and evaluation. The model also incorporates employee involvement and human resources development, method of team formation, and the strategic importance of communication into developing a total quality management program. The paper concludes that the driving force behind total quality management in design and manufacturing enterprise is the combination of teamwork, education, training, and good communication at all levels in every organization.

Introduction

Concurrent engineering can be defined as a systematic approach to integrated product development that emphasizes response to customer expectations and embodies team values of cooperation, trust, and sharing of information and knowledge. Therefore, generally, concurrent engineering can be viewed as the earliest possible integration of the overall company's knowledge, resources, and experience in design, development, marketing, manufacturing, and sales into creating successful new products, with high quality and low cost.

Recently, there has been a dramatic change in product design and manufacturing methods for product quality. In this computer age, a change has come about, the old production method of "over the wall" is being phased out and making way for a more optimal and efficient method through teamwork and total quality management. Total quality seeks to implement quality management system that simultaneously improves quality, increases productivity, and reduces costs in design and manufacturing enterprise, using teamwork.

Proceedings of the 2001 American Society for Engineering Education Annual Conference & Exposition Copyright © 2001, American Society for Engineering Education

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Owusu, Y. (2001, June), Concurrent Engineering In Total Quality Management Paper presented at 2001 Annual Conference, Albuquerque, New Mexico. 10.18260/1-2--9029