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Creating A Scalable, Robust Distance Education Capability At East Carolina University

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2007 Annual Conference & Exposition


Honolulu, Hawaii

Publication Date

June 24, 2007

Start Date

June 24, 2007

End Date

June 27, 2007



Conference Session

IE Program Design I

Tagged Division

Industrial Engineering

Page Count


Page Numbers

12.416.1 - 12.416.13



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Paper Authors


Andrew Jackson East Carolina University

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Dr. Andrew E. Jackson is currently Professor and Chair of the Department of Technology Systems in the College of Technology and Computer Science at East Carolina University. He has over thirty five years of academic and industrial experience related to systems design, systems integration, quality, human factors, and distance education. Dr. Jackson has taught numerous courses in Face-to-face, blended, on-line and in distance learning environments. His research and publication interests include: systems design, human factors, ergonomics, systems safety, web-based learning, transportation, logistics, and aviation infrastructure issues.

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Sherion Jackson East Carolina University

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NOTE: The first page of text has been automatically extracted and included below in lieu of an abstract

Creating a Scalable, Robust Distance Education Capability at East Carolina University Abstract

The core infrastructure for successful online educational systems is driven by several competing factors including: technical capabilities, communications systems, professional resources, faculty expertise, and student-centric requirements. Systems must address issues such as: the developmental and delivery technologies being utilized, the academic and physical demands of the course, economic conditions, time and space constraints, and evolving technologies that affect product quality and effectiveness over time. All of these factors must be considered throughout the design and development process. There are also factors which influence the design and setup of an integrated model for online education. Assessing the types, quantities, and capabilities of equipment, software, and teaching methodologies has become an issue which must be addressed at every turn in order to keep up with student demands for high quality educational programs and to maximize various delivery methodologies.

The primary goals of an effective distance delivery protocol are designed to promote student success and to help faculty build the requisite skills needed to develop, deliver, and promote an optimal learning environment. The College of Technology and Computer Science at East Carolina University has embarked upon a multi-disciplinary approach to identify current state- of-the-art delivery methodologies that support distance education, including hardware and software tools, delivery portals, instructional pedagogies, student expectations, and developmental support systems to enable faculty to create professional products for use by a broad audience. A college-level task force has been created to define best practices in the DE world and to establish the necessary infrastructure to operate effectively in this environment. The purpose of this article is to provide an overview of “best practices” in online learning, and unveil a scalable online course sequence model which will promote student success in College of Technology and Computer Science at East Carolina University.

Growing Demands for the Bachelor of Science in Industrial Technology Program

The B.S.I.T. program is a 2+2 undergraduate program, designed as an online completion curriculum for students who have been awarded a qualified Associate in Applied Science (AAS) degree in Industrial Technology or closely related field. The courses completed in the qualified technical AAS degree provide the foundation and half of the technical courses required in a major for the Industrial Technology degree. This BS degree program has the flexibility to allow students to tailor a curriculum to their specific career goals. Concentrations available via online DE include: Industrial Distribution, Information & Computer Technology, Manufacturing Systems, Industrial Supervision, or Bioprocess Manufacturing. The Bioprocess Manufacturing degree was developed within a year to address the needs of North Carolina’s workforce and to align with the community college’s BioNetwork. The curriculum for all the programs also has a strong emphasis in management, which allows the graduate to function well in either technical or decision-making career fields. Almost 100 AAS degrees in the North Carolina Community College System (NCCCS) have been identified as potentially aligning with the B.S.I.T. program. Currently, articulation agreements with 60 programs at 7 community colleges have been signed

Jackson, A., & Jackson, S. (2007, June), Creating A Scalable, Robust Distance Education Capability At East Carolina University Paper presented at 2007 Annual Conference & Exposition, Honolulu, Hawaii. 10.18260/1-2--2883

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