Liu, A., & Wang, Y., & Dai, Y. (2018, June), Customer Review-driven Function Formulation for Design Education  Paper presented at 2018 ASEE Annual Conference & Exposition , Salt Lake City, Utah. 10.18260/1-2--30249

\bibitem{asee_peer_30249}
  Liu, A., \& Wang, Y., \& Dai, Y. (2018, June), \emph{Customer Review-driven Function Formulation for Design Education}
  Paper presented at 2018 ASEE Annual Conference \& Exposition , Salt Lake City, Utah.
  10.18260/1-2--30249

Ang Liu, Yuchen Wang, and Yun Dai.  "Customer Review-driven Function Formulation for Design Education".  2018 ASEE Annual Conference & Exposition , Salt Lake City, Utah, 2018, June.  ASEE Conferences, 2018.  https://peer.asee.org/30249 Internet.  15 Dec, 2024

\bibitem{asee_peer_30249}
  Ang Liu, Yuchen Wang, and Yun Dai.
  "Customer Review-driven Function Formulation for Design Education".
  \emph{2018 ASEE Annual Conference \& Exposition , Salt Lake City, Utah, 2018, June}.
  ASEE Conferences, 2018.
  https://peer.asee.org/30249 Internet.  15 Dec, 2024

@INPROCEEDINGS{asee_peer_30249
author = "Ang Liu, Yuchen Wang, and Yun Dai"
title = "Customer Review-driven Function Formulation for Design Education"
booktitle = "2018 ASEE Annual Conference \& Exposition "
year = "2018"
month = "June"
address = "Salt Lake City, Utah"
publisher = "ASEE Conferences"
note = {https://peer.asee.org/30249}
number = {10.18260/1-2--30249}
}

TY  - CPAPER
AB  - Product design is rapidly shifting from the conventional paradigm of creativity-oriented and model-based design toward a new paradigm of user-centered and data-driven design. Against such a background, this paper discusses the values of massively crowdsourced customer reviews for engineering design education. Recently, customers become growingly motivated to share their first-hand experience of using a product on various e-commerce and social platforms in the format of customer reviews (CRs). In practice, these informative CRs are increasingly employed by professional designers to support their early-stage design decision making. Unlike expert designers who are more comfortable at comprehending ill-structured CRs without any predefined hypothesis or structured design process, student designers should be carefully guided to uncover the implicit values of CRs for their design projects. Based on a novel integration of relevant design methods and recommendation approaches, this paper presents a CR-driven function formulation method. Student designers can follow the new method to abstract useful information from readily available customer reviews to formulate a unique engineering design problem as a set of functional requirements.
AU  - Ang Liu
AU  - Yuchen Wang
AU  - Yun Dai
CY  - Salt Lake City, Utah
DA  - 2018/06/23
PB  - ASEE Conferences
TI  - Customer Review-driven Function Formulation for Design Education
UR  - https://peer.asee.org/30249
DO  - 10.18260/1-2--30249
ER  -