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Deploying a Network Management Overlay for Education Video Conferencing Services

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Conference

2020 ASEE Virtual Annual Conference Content Access

Location

Virtual On line

Publication Date

June 22, 2020

Start Date

June 22, 2020

End Date

June 26, 2021

Conference Session

Computing and Information Technology Division Technical Session 6

Tagged Division

Computing and Information Technology

Page Count

16

DOI

10.18260/1-2--34381

Permanent URL

https://peer.asee.org/34381

Download Count

142

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Paper Authors

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Ciprian Popoviciu East Carolina University Orcid 16x16 orcid.org/0000-0003-2084-2240

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Dr. Ciprian Popoviciu has over 22 years of experience working in various technical and leadership roles in the IT industry. He founded and led Nephos6, the first company to enable OpenStack for IPv6 and deployit in production. Prior to starting Nephos6 he managed the architecture team of Cisco’s Engineering Infrastructure Services organization where he defined the strategy and led the execution of the internal DC consolidation and transition to cloud. For the past 17 years Ciprian worked on the strategy, architecture, implementation and validation of IPv6 adoption by large service providers and enterprises worldwide. Ciprian worked with various governments on defining national level and agency level IPv6 strategies and standards. He also worked with product and test teams on specific IPv6 features and roadmaps towards IPv6 readiness. Ciprian authored two IPv6 books: “Deploying IPv6 Networks” and “Global IPv6 Strategies”. He co-authored 5 IPv6 related IETF RFCs and multiple IPv6 related patents. Ciprian is an IPv6 Forum Fellow, he is a frequent speaker at industry events and conferences and he is an active contributor to various technology and scientific publications. Dr. Popoviciu is currently a professor of Technology Systems at East Carolina University.

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Philip J. Lunsford II East Carolina University

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Phil Lunsford received a B.S. in Electrical Engineering and a M.S. in Electrical Engineering from Georgia Institute of Technology and a Ph.D. in Electrical Engineering from North Carolina State University. He is a registered professional engineer and is currently an Associate Professor at East Carolina University. His research interests include cyber security, telemedicine applications, network performance, and the cross-discipline application of technologies.

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John Pickard East Carolina University

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Dr. Pickard is an Associate Professor at East Carolina University in the College of Engineering and Technology. He teaches undergraduate and graduate Information and Computer Technology (ICT) courses within the Department of Technology Systems. Dr. Pickard plays an active role in building positive and sustainable industry relationship between the college, local businesses, and industry partners.
Current industry recognized certifications include; Cisco Certified Network Professional, Microsoft Certificated Professional, EMC Information Storage and Management, IPv6 Forum Certified Engineer (Gold), IPv6 Forum Certified Trainer (Gold), and Cisco Certified Academy Instructor.
Dr. Pickard received his Ph.D. in Technology Management at Indiana State University. He also holds an MBA from Wayland Baptist University and a B.S. in Professional Aeronautics from Embry-Riddle University.
Research interests include: IPv6, IPv6 adoption, wireless sensor networks, and industry-academia partnerships.

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Colby Lee Sawyer East Carolina University

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Current Computer Science BS Student at East Carolina Unversity

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Jarvis Woodburn

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Zachary Ryan Zynda East Carolina University Orcid 16x16 orcid.org/0000-0002-5767-0350

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Eastern Carolina University | College of Engineering & Technology
Industrial Technology BS | Industrial Technology Management Minor

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Dale Drummond East Carolina University

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Dale Drummond is a Graduate Student at East Carolina University in the College of Engineering and Technology. He is currently pursuing his Master of Science in Network Technology with a concentration in Network Management.
Mr. Drummond is currently Team Lead/Sr. Network Management Engineer at MCNC, the company which operates the North Carolina Research and Education Network (NCREN).
Research interests include IPv6, IPv6 adoption, Application Performance Monitoring, DevOps, and Network Operations Optimization.

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Abstract

Distance Education (DE) and Distance Collaboration (DC) adoption is rapidly growing to increase educational and innovation opportunities for a broader segment of the population, unencumbered by geographical and socio-economic constraints. The delivery of such services is rapidly evolving with the inclusion of new technologies and tools facilitating a more engaged, context aware and interactive participation. Without the ability to effectively monitor and manage the reliability, bandwidth, and latency between endpoints as well as key control plane elements such as DNS and call management, the efficacy and acceptance of the technology suffers due to poor user experience. Unfortunately, when putting together off-the-shelf solutions we are constrained by the operational models expected by various vendors involved. To address the specific needs of such services in DE and DC, we propose overlaying a network management layer that brings together vendor tools and purpose-built tools within the context of academic IT operations. In this paper we cover the approach taken to manage mobile, field deployed Smartboards funded by the USDA without adding significant overhead to the organization orchestrating the service and responsible for its operation. In this case, the service spans multiple independent administrative domains, an environment ripe for sub-optimal deployments and finger pointing in dealing with issues. We document the identification of applicable metrics, the deployment of relevant instrumentation and the implementation of management interfaces that reduce operational overhead while enabling a better user experience.

Popoviciu, C., & Lunsford, P. J., & Pickard, J., & Sawyer, C. L., & Woodburn, J., & Zynda, Z. R., & Drummond, D. (2020, June), Deploying a Network Management Overlay for Education Video Conferencing Services Paper presented at 2020 ASEE Virtual Annual Conference Content Access, Virtual On line . 10.18260/1-2--34381

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