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Designing A Course On Business Process Reengineering (Bpr): Bridging The Gap Between Business Operations And Engineering Of Systems

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Conference

2007 Annual Conference & Exposition

Location

Honolulu, Hawaii

Publication Date

June 24, 2007

Start Date

June 24, 2007

End Date

June 27, 2007

ISSN

2153-5965

Conference Session

EMD Curriculum Design

Tagged Division

Engineering Management

Page Count

14

Page Numbers

12.468.1 - 12.468.14

DOI

10.18260/1-2--2910

Permanent URL

https://peer.asee.org/2910

Download Count

1538

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Paper Authors

biography

Rashmi Jain Stevens Institute of Technology

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RASHMI JAIN is Associate Professor of Systems Engineering at Stevens Institute of
Technology. Dr. Jain has over 15 years of experience of working on socio-economic and
information technology (IT) systems. Over the course of her career she has been involved in
leading the implementation of large and complex systems engineering and integration projects.
Dr. Jain is currently the Head of Education and Research for International Council of Systems
Engineering (INCOSE). Her teaching and research interests include systems integration, systems
architecture and design, and rapid systems engineering. Dr. Jain is Head of Education and Research of INCOSE. In this role she is leading the development of a reference Systems Engineering curriculum. She holds Ph.D. and M.S. degrees in Technology Management from Stevens Institute of Technology.

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biography

Ozgur Erol Stevens Institute of Technology

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Ozgur Erol is a PhD Student in Systems Engineering and Engineering Management at Stevens Institute of Technology. Her research interests include systems integration process evaluation, management and improvement. She received her bachelors and masters degrees in Industrial Engineering from Istanbul Technical University, Turkey and her MBA degree from Saint Joseph's University, Philadelphia, PA. She has worked in several information technology and organizational reengineering projects prior to joining the PhD program at Stevens.

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biography

Anithashree Chandrasekaran Stevens Institute of Technology

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ANITHASHREE CHANDRASEKARAN is a Doctoral Candidate in Systems Engineering and
Engineering Management at Stevens Institute of Technology. Her research interests includes
Rapid Systems Development and its processes, Development process reengineering, Risk Management and Modeling, System Integration, System
Design and Architecture. She obtained her B.E. in Electrical and Electronics Engineering from
P.S.G. College of Technology, India. She obtained her M.S. in Systems Engineering from
Stevens Institute of Technology. She is a member of INCOSE.

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Abstract
NOTE: The first page of text has been automatically extracted and included below in lieu of an abstract

Designing a course on Business Process Reengineering (BPR): Bridging the Gap between Business Operations and Engineering of Systems Abstract:

Business Process Reengineering (BPR) is a systematic approach to helping an organization analyze and improve its processes. All systems are designed, developed and engineered to support business processes. Therefore, an understanding of the business processes for engineering students is crucial to choosing how to build and manage systems. BPR was an important activity 1990s and there is a dramatic re-emergence of organizations’ interest in the topic1.

At Stevens Institute of Technology we, at the under graduate program in Engineering Management felt the need to provide our students the bridge between the design and engineering of systems and business operations. As a result, the primary author was involved in the design, development, and now, the teaching of this course in the senior year. This paper will share the experiences of the author in designing such a course, its relevance to the engineering management undergraduate students, and future benefits to the potential employers of these undergraduate students. The course was offered in the Fall of 2006 for first time to the senior year Engineering Management students.

Business Process Reengineering targets to achieve quantum improvements by rethinking and redesigning the way that business processes are carried out with the help of information technology (IT) as the primary facilitator. To remain competitive in today’s global economy, there is an urgent need to rethink and transform the existing business processes for improved quality and efficiency, reduced costs, and increased profitability. This provides an opportunity to view the organization-wide processes from a systems perspective. A systems perspective focuses on looking at a set of problems as a whole and the context that creates the holistic view rather than looking at a set of problems as individually isolated events. The course called Business Process Reengineering – EM435 at Stevens is specially tailored to this need; it provides knowledge about BPR and its main concepts, the technologies and the strategies for implementing business transformation, and best practices on BPR. It emphasizes the role of BPR in managing technology and the engineering functions. The course covers the strategic, operational and technological aspects of BPR by relating it to quality improvement and Information Technology. It introduces the main concepts underlying the transformation of business processes, explains the enabling role of IT, and demonstrates the application of different tools to the redesign of business processes.

The major learning objectives of the EM435 course are: • To understand the importance of processes and BPR and appreciate how BPR bridges the business operations and engineering of systems. • To understand how business processes can be radically improved, dramatically reducing process cycle time and cost, and improving the quality of the process products or outcomes. • To identify business processes that are candidates for improvement

Jain, R., & Erol, O., & Chandrasekaran, A. (2007, June), Designing A Course On Business Process Reengineering (Bpr): Bridging The Gap Between Business Operations And Engineering Of Systems Paper presented at 2007 Annual Conference & Exposition, Honolulu, Hawaii. 10.18260/1-2--2910

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