Pomeroy, K. D., & Qiu, S., & Xie, L., & Natarajarathinam, M., & Johnson, M. (2023, June), Effects of the COVID Pandemic on Industrial Warehouse Personnel Training and Education  Paper presented at 2023 ASEE Annual Conference & Exposition, Baltimore , Maryland. 10.18260/1-2--43244

\bibitem{asee_peer_43244}
  Pomeroy, K. D., \& Qiu, S., \& Xie, L., \& Natarajarathinam, M., \& Johnson, M. (2023, June), \emph{Effects of the COVID Pandemic on Industrial Warehouse Personnel Training and Education}
  Paper presented at 2023 ASEE Annual Conference \& Exposition, Baltimore , Maryland.
  10.18260/1-2--43244

K. D. Pomeroy, Shaoping Qiu, Lei Xie, Malini Natarajarathinam, and Michael Johnson.  "Effects of the COVID Pandemic on Industrial Warehouse Personnel Training and Education".  2023 ASEE Annual Conference & Exposition, Baltimore , Maryland, 2023, June.  ASEE Conferences, 2023.  https://peer.asee.org/43244 Internet.  14 May, 2024

\bibitem{asee_peer_43244}
  K. D. Pomeroy, Shaoping Qiu, Lei Xie, Malini Natarajarathinam, and Michael Johnson.
  "Effects of the COVID Pandemic on Industrial Warehouse Personnel Training and Education".
  \emph{2023 ASEE Annual Conference \& Exposition, Baltimore , Maryland, 2023, June}.
  ASEE Conferences, 2023.
  https://peer.asee.org/43244 Internet.  14 May, 2024

@INPROCEEDINGS{asee_peer_43244
author = "K. D. Pomeroy, Shaoping Qiu, Lei Xie, Malini Natarajarathinam, and Michael Johnson"
title = "Effects of the COVID Pandemic on Industrial Warehouse Personnel Training and Education"
booktitle = "2023 ASEE Annual Conference \& Exposition"
year = "2023"
month = "June"
address = "Baltimore , Maryland"
publisher = "ASEE Conferences"
note = {https://peer.asee.org/43244}
number = {10.18260/1-2--43244}
}

TY  - CPAPER
AB  - 
Industry 4.0 has affected major changes in warehouse distribution industries through innovations regarding automation, big data analysis, and integrated workforces, to name a few. This paper studies the impact that the global pandemic COVID-19 had on the already changing world of warehouses. In 21 open-ended interviews with warehouse managers/supervisors and executives, questions were posed to gauge how the workforce and executive level personnel perceive changes brought about by Industry 4.0, and how their respective departments and companies are equipped to handle those changes. Some of the findings from this data showed that the effects of COVID were discussed differently amongst the managerial level workforce and their upper-level executive counterparts. 
For the managers and supervisors, COVID measures and policies were discussed in response to questions investigating major changes in everyday work demands - responses to such questions were patently different for managers and supervisors actually in the warehouse than for the executives of industrial companies. Responses in this portion of the interview complemented each other in that they mainly concerned disruptions in personnel distribution, interactions with customers, and major impacts on supply chains, especially concerning international products. Amongst the executive level responses, COVID measures were discussed in reference not to barriers or negative changes but in an almost unanimously optimistic tone. Rather than a concentration of COVID responses to similar topics, executive level respondents’ mentions of COVID range across five different questions praising the accelerations that the pandemic brought about in such areas as digital learning and remote work. The more intimate impact of COVID on warehouse managers compared to the macro strokes of impact of COVID on executives could affect priorities for training and education of the technology in the near future.

AU  - K. D. Pomeroy
AU  - Shaoping Qiu
AU  - Lei Xie
AU  - Malini Natarajarathinam
AU  - Michael Johnson
CY  - Baltimore , Maryland
DA  - 2023/06/25
PB  - ASEE Conferences
TI  - Effects of the COVID Pandemic on Industrial Warehouse Personnel Training and Education
UR  - https://peer.asee.org/43244
DO  - 10.18260/1-2--43244
ER  -