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Session 3557

Engineering the Education Industry to Educate the Industrial Engineer

Liezl van Dyk Department of Industrial and Systems Engineering University of Pretoria

Abstract

Not only educational institutions, but also non-educational corporations, recognize the potential of e-learning. To consider the position of learning management systems (LMS) in a non-educational corporation, an analogy is found between learning management systems (LMS) and manufacturing execution systems (MES). The educational issues and concerns related to implementing an LMS at an educational institution (University of Pretoria) are investigated according to a case study in the Industrial Engineering department. It is concluded that the Industrial Engineering educator is in the unique position of understanding and contributing towards the engineering of the education industry whilst educating the industrial engineer.

1. Introduction

Corporate and educational institutions alike recognize the potential of e-learning. Gartner1 predicts that over 60% of US corporations will have implemented an LMS by the year 2003 and International Data corporation estimates that the corporate spending on e-learning alone will increase from 1$1bn in 1999 to over $11bn in 20032. It has become a requirement for any large enterprise to have a formal learning program of which the budget is at least 1.5 percent of the total payroll3.

The learner is either the external client of an educational institution4 or the internal client of corporations that wish to develop their own human resources. In both cases, the learning content is the product and the learning, and assessment events are the primary service5. In order to manage these products and services, learning management systems (LMS) and learning content management systems (LCMS) have been developed. These systems are not only enablers of paradigm shifts in the educational sector but also often forces behind these changes. Gartner6 defines and LMS as the infrastructure on which e-learning can be built and delivered, whilst LCMSs are used by the learner to customize learning content.

To support the suggestion that Industrial and Systems Engineering skills are equally relevant in the education industry as in the manufacturing industry, an analogy will be drawn between the management of learning systems and the management of manufacturing systems:

Proceedings of the 2002 American Society for Engineering Education Annual Conference & Exposition Copyright  2002, American Society for Engineering Education

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Van Dyk, L. (2002, June), Engineering The Education Industry To Educate The Industrial Engineer Paper presented at 2002 Annual Conference, Montreal, Canada. 10.18260/1-2--10542