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Evaluating Quality Management Courses in Graduate Engineering Management Curriculums

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Conference

2011 ASEE Annual Conference & Exposition

Location

Vancouver, BC

Publication Date

June 26, 2011

Start Date

June 26, 2011

End Date

June 29, 2011

ISSN

2153-5965

Conference Session

EM Program Design

Tagged Division

Engineering Management

Page Count

9

Page Numbers

22.646.1 - 22.646.9

DOI

10.18260/1-2--17927

Permanent URL

https://peer.asee.org/17927

Download Count

483

Paper Authors

biography

Kathryn D. Abel Stevens Institute of Technology

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Kate Abel serves as the as the Director of Undergraduate Academics and On Campus Channels in the School of Systems and Enterprises at Stevens Institute of Technology. She holds a Ph.D. in Technology Management and Applied Psychology. She has been both the President of the Engineering Management Division of ASEE and the President of Epsilon Mu Eta, the Engineering Management Honor Society. She teaches courses in Total Quality Management, Engineering Economics, Entrepreneurial Analysis of Engineering Design, Statistics for Engineering Managers, Engineering Management and Senior Design. Her research areas include knowledge engineering, as well as knowledge and information management. She has published over 18 refereed journal articles, book chapters and conference papers.

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biography

Anirban Ganguly Stevens Institute of Technology

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Anirban Ganguly is a Lecturer with the School of Systems and Enterprises at Stevens Institute of Technology. He obtained his Ph.D. in Engineering Management from Stevens Institute of Technology in 2009. He also has a M.S. from Stevens in Technology Management and a M.B.A. from the University of Calcutta, India. His major research interest comprises of innovation and technology management, enterprise agility, supply chain management and risk management. He has co-authored a number of journal articles, conference proceedings, a workbook and two book chapters. He is one of the chapter authors for the Engineering Management Handbook published by American Society of Engineering Management.

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Abstract

EVALUATING QUALITY MANAGEMENT COURSES IN GRADUATE ENGINEERING MANAGEMENT CURRICULUMS Anirban Ganguly, Stevens Institute of Technology Kathryn D. Abel, Stevens Institute of Technology ABSTRACTThe present day business environment governed by intense competition and rapid globalizationhas made Quality Management and Process Management very important tools in the repertoireof any Engineering Manager. With this in mind, an investigation into the current state of QualityManagement (and subsequently, Process Management) courses as a part of EngineeringManagement (EM) graduate education was undertaken. The fundamental objective of the currentresearch rests in exploring the concepts of Quality and Process Management that are taught aspart of EM graduate curriculum. With this in mind, a set of leading university graduate offeringsin EM around the country were analyzed. The graduate programs chosen in this study were eitherASEM certified, or have undergraduate programs that were ABET accredited. Based on ananalysis of the courses, a set of Quality and Process Management topics were formed andsubsequently prioritized, using a survey of the instructors or Program Directors, to assess theirrelative criticality. The findings of this research are expected to provide a guideline to EMcurriculum developers to evaluate and improve the structure of their Quality and ProcessManagement courses, and in the process improve the overall quality of their EM program.Keywords: Quality Management, Process Management, Engineering Management (EM),Ranking, Graduate Engineering Management Programs

Abel, K. D., & Ganguly, A. (2011, June), Evaluating Quality Management Courses in Graduate Engineering Management Curriculums Paper presented at 2011 ASEE Annual Conference & Exposition, Vancouver, BC. 10.18260/1-2--17927

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