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I-Tracker: Warranty Tracking

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2020 ASEE Virtual Annual Conference Content Access


Virtual On line

Publication Date

June 22, 2020

Start Date

June 22, 2020

End Date

June 26, 2021

Conference Session

Computing and Information Technology Division Technical Session 9

Tagged Division

Computing and Information Technology

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Paper Authors


Mudasser Fraz Wyne National University

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I have a Ph.D. in Computer Science, M.Sc. in Engineering, and B.Sc. in Electrical Engineering. Currently I serve as Professor of Computer Science at School of Engineering and Computing, National University. I am also the Program Lead for MS in Computer Science and have also served recently as the lead for BSc in Information Systems, the co-Lead for MSc Computer Science and Program Lead for MSc in Database Administration programs. My association with ABET (Accreditation Board of Engineering and Technology) US dates back to 2001, as a certified program evaluator for BSc in Computer Science and BSc in Information Systems. At present i serve as Program Evaluator for BSCS and BSIS programs, I also served as the Commissioner for the Computer Accreditation Commission (CAC). Previously, I have taught at 6 different countries for over 30 years. I have been privileged to be part of the DESY Group (Deutches Elecktronen Synchrotron), Hamburg Germany, as a research fellow, and worked with an MIT group, led by a Nobel laureate.

On the research side, I have been fortunate enough to secure a number of grants and have served on numerous international Ph.D. Thesis committees, been a member of the editorial boards for 7 international journals, and served as the Chair and Co-Chair for 12 international conferences. For recognition of my research activities, I have been invited to a number of international conferences as Invited Speaker, chaired panel discussions and numerous international conference sessions. I have served on more than 200 international conference program committees. Furthermore, I have published number of articles in peer-reviewed international journals and conferences. I am also an active member of ACM, ASEE, ASEE/PSW and CSAB.

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Catrina Ann Shanas


Ashley Pratt National University

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Ashley Pratt was born in Fontana, California and from an early age she had high expectations for herself. One of her first career aspirations was to be an astronaut, she begged to attend science camps, requested telescopes and NASA memorabilia for every birth day and Christmas gift. It wasn't until her sophomore year of high school that her aim changed, her grandmother was diagnosed with the early stages of dementia. This caused Ashley's goals to shift focus to medicine. She graduated high school and majored in Neuroscience at University California Riverside, learning all that she could about the brain and how it functions, and treatments and causes of dementia. After graduating she worked in medicine for 4 years before realizing engineering was actually her passion and she wanted to find a way to tie her medical background in with her vigor for engineering. This lead her to purse and obtain a Masters of Software Engineering from National University. Currently, Ashley is on track to developing and maintaining a surgical navigation system and robotic arm for her current company and continually searches for ways to help others who have family members with dementia.

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Sophie Nguyen County of Los Angeles

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Sophie Nguyen graduated from the University of California, San Diego with a Bachelor's in Cognitive Science specializing in Clinical Aspects of Cognition and from National University with a Master's in Computer Science specializing in Software Engineering. Sophie works for Los Angeles County in handling client management and developing subject-matter programs for employees. Sophie enjoys a good TV binge, and learning languages through observations and self-teaching.

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Have you ever purchased a warranty for an electronic appliance and then completely forgot about it or misplaced it? Many of us have purchased warranties and with time have no clue of their terms or how to access these. Maintaining multiple warranties can be difficult, due to each manufacturing company having their own terms of warranties and the possibility of a customer purchasing a third-party warranty. Additionally, the method of retrieving the expiration date is different for each warranty, for some companies the customer must call the warranty company, while for others the customer is required to create an online account and maintain the required credentials for each manufacturer to attain information on the warranty in question. However, it is very easy to forget login credentials for the various websites that hold warranty information, customers may also forget which type of warranty they have, or how to even get information on their warranty. I-Tracker is a web application which makes keeping track of manufacturer or third-party warranty much easier. In this application, all types of warranties could be maintained on a single website. The website could manage, search, and sort the warranties by expiration date, and notify the user, via email, when a particular warranty is nearing expiration. With I-Tracker application, the user would only be required to remember one username and password and will automatically receive notification by email.

Wyne, M. F., & Shanas, C. A., & Pratt, A., & Nguyen, S. (2020, June), I-Tracker: Warranty Tracking Paper presented at 2020 ASEE Virtual Annual Conference Content Access, Virtual On line . 10.18260/1-2--34742

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