Vancouver, BC
June 26, 2011
June 26, 2011
June 29, 2011
2153-5965
Liberal Education/Engineering & Society
20
22.875.1 - 22.875.20
10.18260/1-2--18168
https://peer.asee.org/18168
462
Christine G. Nicometo is an associate faculty associate in the Engineering Professional Development (EPD) Department at the University of Wisconsin, Madison. Within EPD, she teaches technical communication courses in three programs: Technical Communication Certificate (TCC); Masters of Engineering Professional Practice (MEPP); and Masters of Engineering Engine Systems (MEES). Through the College of Engineering, she also directs the New Educators Orientation Program. She has been an active member of ASEE since 2006.
Traci Nathans-Kelly earned her Ph.D. in 1997. At that time, she was also the Program Director for the Scientific and Technical Communication B.S. degree at the University of Minnesota, Crookston. She came to the University of Wisconsin-Madison to teach in the College of Engineering's Technical Communication program, the Masters of Engineering in Professional Practice program, and the Masters of Engineering in Engine Systems program. She instructs a variety of topics, including technical communication (graduate and undergraduate), technical presentations (graduate and undergraduate), technical editing, writing user manuals, and other courses. She is active in the Society for Technical Communication (STC) as Senior Member, where she is the Manager for International Technical Communication Special Interest Group, she is a member of the Committee on Global Strategies, and she judges at the international level for the STC Publications contests for scholarly journals, scholarly articles, and information materials. As a member of IEEE’s Professional Communication Society, she serves as a book series editor for “Professional Engineering Communication.” For the University of Wisconsin, Madison, she regularly holds workshops (both online and face-to-face) for practicing engineers all over the globe on how to improve their technical presentations.
Informed Influence: Preparing Graduate Engineers to Present with Power instead of just PowerPoint This session will triangulate three sources to propose stronger techniques for engineers and technical experts who use presentation slides as part of their work output. For our assertions, we will draw from 1) practicing engineers who participated in interviews for a three-‐year NSF sponsored study on how people learn engineering (n=56); 2) practicing engineers enrolled in two online, graduate, professional engineering programs (n=60+); and 3) the work of experts including cognitive psychologists and visual rhetoric experts that has focused on the slide format in professional settings. Building on the findings from our NSF study of practicing engineers, that community voiced clear value for communication skills above all other skills enacted by their engineering colleagues. When we culled through the deeper information inside those responses, communication, as a skill, became more specifically defined. Practicing engineers listed qualities such as an ability to see the big picture or to be a systems level thinker as integral to being a successful engineer. As well, being a willing communicator and being a sincere listener were often-‐cited qualities. As researchers, this window to the qualities that practicing, successful engineers valued prompted us to decidedly translate this data into our own teaching of graduate engineering students about presentation practices. We applied this systems level approach to our presentation instruction when teaching a Masters-‐level online communication course to practicing engineers. Therein, we witnessed some extremely positive results in their abilities to influence others in their organizations and be heard through their technical presentations. A deeper understanding of the audience’s needs, which is often stated as less technical content and more organizational prowess, has led these student professionals to success. When formulating lessons and activities regarding professional engineering presentations, we heavily employ Richard Meyer’s and John Sweller’s work in cognitive psychology and multimedia learning to teach a new model of technical presentation visual (slideware) use to our students. We also expose our student professionals to other researchers/writers (including Alley, Tufte, Atkins, Duarte, Doumont) who are informing best practices in the use of multimedia theory and presentation design. Our interpretation and enactment of their findings, combined with our methods for retooling engineering presentations, has worked well on several fronts for our practicing engineers; techniques include malleable methods of deploying sentence headers, rhetorical visuals, layering of information, and archival organizational notes, amongst others. By combining what the practicing engineers tell us are valued skills in their organizations with findings from cutting edge work in cognitive psychology, we have seen improvements from our own graduate engineering students (who are practicing professionals) in our technical communication courses. These improvements have been reported by their own managers and colleagues and are highlighted as evidence for the success of these methodologies. Based on the detailed feedback from numerous engineering managers who employ our graduate students, these alternative strategies are answering the need for stronger communicators voiced in our NSF study results. We will report on details of these strategies and share feedback from the field to support our claims of success.
Nicometo, C. G., & Nathans-Kelly, T. M. (2011, June), Informed Influence: Preparing Graduate Engineers to Present with Power Instead of Just PowerPoint Paper presented at 2011 ASEE Annual Conference & Exposition, Vancouver, BC. 10.18260/1-2--18168
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