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Integrating Enterprise Decision Making Modules

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2006 Annual Conference & Exposition


Chicago, Illinois

Publication Date

June 18, 2006

Start Date

June 18, 2006

End Date

June 21, 2006



Conference Session

Reforming the Industrial Engineering Curriculum

Tagged Division

Industrial Engineering

Page Count


Page Numbers

11.783.1 - 11.783.12



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Paper Authors

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Sharon Johnson Worcester Polytechnic Institute


Diane Strong Worcester Polytechnic Institute

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Diane M. Strong is an Associate Professor in the Department of Management at Worcester Polytechnic Institute and Director of the MIS program. She received her Ph.D. in Information Systems from Carnegie Mellon University. Dr. Strong’s research centers on data and information quality and on the organizational impacts of MIS applications systems, especially Enterprise Systems. Her publications have appeared in leading journals such as Communications of the ACM, Journal of Management Information Systems, Communications of the AIS, ACM Transactions on Information Systems, IEEE Computer, Journal of Database Management, Journal of Systems and Software and Information & Management. She served on AIS Council and was Program Co-Chair for AMCIS in Boston and for the International Conference on Information Quality.

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Jamshed Mistry Worcester Polytechnic Institute

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Jamshed J. Mistry is Assistant Professor in the Department of Management at Worcester Polytechnic Institute. After fifteen years in the corporate sector, Dr. Mistry received his D.B.A. from Boston University in 1999. His research interests focus on IT and firm performance, the growth of IT in developing countries, and the use of IT in Management Education. His publications have appeared in the Journal of Cost Accounting and Management, Journal of Global Information Technology Management, and Industrial Management and Data Systems.

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NOTE: The first page of text has been automatically extracted and included below in lieu of an abstract

Integrating Enterprise Decision-Making Modules into Industrial Engineering Curricula


Organizations today have become process-focused, linking engineering, product development, order fulfillment and service operations across functions and around the globe. This process orientation is supported by enterprise resource planning (ERP) systems that provide an integrated view of cross-functional processes through linked software applications build upon a common database. As both design and production activities are sourced internationally, companies need employees who are able to use integrated ERP data to make decisions. Yet undergraduate students rarely have the opportunity to use commercial systems as part of their curriculum. In this paper, we describe a framework for teaching enterprise decision-making, and examine the value of incorporating a hands-on module using the Oracle E-business Suite in a production planning and control course. We developed task-specific measures of student achievement and self-efficacy to examine learning, and found that use of the ERP-based modules improved students’ confidence in their knowledge of ERP-based systems as well as traditional production planning and control topics.

1. Introduction

Today’s organizations are structured around integrated business processes (e.g., product development, supply chain and order fulfillment) that require close coordination among employees across functions and around the world. Organizations use Enterprise Resource Planning (ERP) systems, e.g., SAP, Oracle Applications or similar computer systems, to provide an integrated view of their many organizational processes through linked applications built upon a common database12. The linked applications capture transaction and activity data across functions such as manufacturing and finance, increasing data quantity, availability and quality. The desire to use such data to improve performance is driving significant growth in business intelligence software19, but success depends on having employees who can analyze software results and implement solutions4.

While the curriculum in both engineering and management programs addresses models and tools for functional decision-making, such techniques are rarely presented in an integrated, data-rich environment. Organizations need employees who have the ability to find the right data, under- stand what it means, and apply it to support functional decision-making4. In most programs, students do not have the opportunity to practice these skills. In addition, because the primary focus is on learning methods or techniques, data quality and the global impact of local decisions in an integrated application are ignored. Yet these issues often complicate application of methods in practice.

In this paper, we examine the value of incorporating a hands-on module using the Oracle E- business Suite in a production planning and control course, taken primarily by industrial engineering majors. This study is a prototype for a larger project addressing ERP-based

Johnson, S., & Strong, D., & Mistry, J. (2006, June), Integrating Enterprise Decision Making Modules Paper presented at 2006 Annual Conference & Exposition, Chicago, Illinois. 10.18260/1-2--1319

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