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Measuring Team Effectiveness in Construction Projects: Team Members’ Perceptions

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Conference

2023 ASEE Annual Conference & Exposition

Location

Baltimore , Maryland

Publication Date

June 25, 2023

Start Date

June 25, 2023

End Date

June 28, 2023

Conference Session

Engineering Management Division (EMD) Tech Session 3: Engineering Management — From Classroom to Practice

Tagged Division

Engineering Management Division (EMD)

Tagged Topic

Diversity

Page Count

12

DOI

10.18260/1-2--43580

Permanent URL

https://peer.asee.org/43580

Download Count

490

Paper Authors

biography

Rebecca Kassa University of Kansas Orcid 16x16 orcid.org/0000-0002-9573-8547

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PhD Student in the department of Civil, Environmental and Architectural Engineering at the University of Kansas. Specializing in Construction Engineering and Management.

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Monica Perrin Arizona State University

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Tolulope Ibilola Ogundare

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Ibilola Ogundare is a Ph.D. student in the Department of Civil, Environmental, and Architectural Engineering at the University of Kansas. She specializes in construction engineering and management.

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Brian Lines The University of Kansas Orcid 16x16 orcid.org/0000-0002-7998-1053

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Jake Smithwick University of North Carolina at Charlotte Orcid 16x16 orcid.org/0000-0002-6260-3670

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Dr. Jake Smithwick is an assistant professor at the University of North Carolina in Charlotte. His research focuses on organizational performance benchmarking within facility management, construction, and business services. His industry experience include

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Kenneth Timothy Sullivan Arizona State University

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Abstract

Team effectiveness is the ability of a team of people to work together efficiently to achieve a desired goal. An effective team works together to undertake responsibilities, maintain good social relations while promoting personal and professional development. Effective teams are able to enrich the strengths of each team member. Although there are different ways to measure team effectiveness, individual team members’ perceptions can portray their direct experiences. Higher team effectiveness ratings from team members indicate enhanced team collaboration, stronger resilience when facing setbacks, and high levels of team performance. After reviewing and assessing team effectiveness literature from different industries, this study identified factors vital to measure construction teams' perceptions. A pilot team effectiveness survey was developed, and a pilot analysis was conducted to understand the overlaps between these factors. Professionals from 36 construction projects participated in the pilot study. The team effectiveness survey was refined using reliability analysis on the collected data, correlations among the specific factors, and the participants' feedback. The final survey is composed of 12 factors that measure team effectiveness as well as control questions that capture team members’ general views of their team. These factors include Goal Alignment, Decision Making, Team Communication, Conflict Management, Professional Relationships, Humor, GRIT, Risk Management, Innovation, Trust, Collaboration and Diversity-Equity-Inclusion (DEI). Measuring team effectiveness and its outcomes in construction projects can substantially benefit designing effective professional team development training programs. In addition, the efficiency of design and construction project teams may also be strengthened throughout this process.

Kassa, R., & Perrin, M., & Ogundare, T. I., & Lines, B., & Smithwick, J., & Sullivan, K. T. (2023, June), Measuring Team Effectiveness in Construction Projects: Team Members’ Perceptions Paper presented at 2023 ASEE Annual Conference & Exposition, Baltimore , Maryland. 10.18260/1-2--43580

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