June 14, 2015
June 14, 2015
June 17, 2015
Design in Engineering Education
26.1246.1 - 26.1246.20
Preparing Capstone Design Instructors and ProjectMentors to Deal with Difficult Students and ProblemTeamsAbstractCapstone project mentors work on a more intimate professional basis with students than their colleagueswho teach traditional lecture-based courses. It is not uncommon for capstone design course instructors,program directors, and team mentors to get involved resolving team conflicts, counseling team leaders inhandling nonproductive team members, and performing damage control on dysfunctional teams. Thesesituations can have nothing to do with the sophistication and thoroughness of students’ technical trainingand may involve issues such as the students’ maturity and/or stress levels, the influence of “bad apple”personality types, physical and/or mental health, and drug or alcohol abuse.New instructors are especially ill equipped to identify and manage these often thorny situations. Evenseasoned instructors may not be familiar with effective practices for identifying and resolving difficultteam and student dynamics. In response to these shortcomings, a workshop was developed to engage newand veteran capstone instructors in sharing effective practices for identification of troubled andtroublesome students and strategies for intervention.This paper describes the following: • development of a rubric to help identify and act upon problematic capstone design student and team behaviors • implications for engaging various campus counseling and intervention resources • descriptions of tools available to empower faculty and students to recognize and respond appropriately to some common problem situations • creation and delivery of a capstone design instructor workshop to share effective practices for dealing with difficult students and teams • results of the pilot offering of the workshop at the 2014 Capstone Design Conference.
Stanfill, R. K., & Robinson, S. A. (2015, June), Preparing Capstone Design Instructors and Project Mentors to Deal with Difficult Students and Problem Teams Paper presented at 2015 ASEE Annual Conference & Exposition, Seattle, Washington. 10.18260/p.24583
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