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The Use of Chatbots in Future Faculty Mentoring: A Case of the Engineering Professoriate

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Conference

2019 ASEE Annual Conference & Exposition

Location

Tampa, Florida

Publication Date

June 15, 2019

Start Date

June 15, 2019

End Date

June 19, 2019

Conference Session

Faculty Development Round Table

Tagged Division

Faculty Development Constituent Committee

Tagged Topic

Diversity

Page Count

15

Permanent URL

https://peer.asee.org/33434

Download Count

27

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Paper Authors

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Sylvia L. Mendez University of Colorado, Colorado Springs

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Dr. Sylvia Mendez is an Associate Professor and Chair of the Department of Leadership, Research, and Foundations at the University of Colorado Colorado Springs. She earned a PhD in Educational Leadership and Policy Studies from the University of Kansas, a MS in Student Affairs in Higher Education from Colorado State University, and a BA in Economics from Washington State University. Dr. Mendez's research centers on faculty mentoring initiatives, the educational attainment and schooling experiences of Mexican descent youth in the mid-20th century, and higher education student success.

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Valerie Martin Conley University of Colorado, Colorado Springs

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Valerie Martin Conley is dean of the College of Education and professor of Leadership, Research, and Foundations at the University of Colorado Colorado Springs. She previously served as director of the Center for Higher Education, professor, and department chair at Ohio University. She was the PI for the NSF funded research project: Academic Career Success in Science and Engineering-Related Fields for Female Faculty at Public Two-Year Institutions. She is co-author of The Faculty Factor: Reassessing the American Academy in a Turbulent Era.

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Katie Johanson

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Kinnis Gosha Morehouse College

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Dr. Kinnis Gosha (Go-Shay) is an Assistant Professor in the Department of Computer Science and Director of the Culturally Relevant Computer Lab at Morehouse College. Dr. Gosha’s research interests include conversational agents, social media data analytics, computer science education, broadening participation in computing and culturally relevant computing. More specifically, Gosha's passion lies in his research in virtual mentoring where he has several peer-reviewed research publications. Gosha's Culturally Relevant Computing Lab is comprised of approximately 10 top undergraduate researchers each year from Morehouse College, Spelman College and Clark Atlanta University. The lab investigates research problems centered on creating innovative computing technologies to solve cultural problems and issues. To date, Dr. Gosha has accrued over $7.6 million dollars in sponsored research funding and over 40 peer reviewed research publications.

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Naja A. Mack University of Florida

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Naja A. Mack is is a Ph.D. candidate at the University of Florida studying Human Centered Computing in the Department of Computer and Information Sciences and Engineering. She received her B.S. in Computer Engineering from Claflin University in 2010 and her Master’s Degree in Computer Science from Clemson University in 2013. Her research interests include advanced educational learning technologies and conversational user interfaces.

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Comas Lamar Haynes Georgia Tech Research Institute

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Comas Lamar Haynes is a Principal Research Engineer / faculty member of the Georgia Tech Research Institute and Joint Faculty Appointee at the Oak Ridge National Laboratory. His research includes modeling steady state and transient behavior of advanced energy systems, inclusive of their thermal management, and the characterization and optimization of novel cycles. He has advised graduate and undergraduate research assistants and has received multi-agency funding for energy systems analysis and development. Sponsor examples include the National Science Foundation, Department of Energy and NASA. Dr. Haynes also develops fuel cells and alternative energy systems curricula for public and college courses and experimental laboratories. Additionally, he is the co-developer of the faculty diversity initiative, Increasing Minority Presence within Academia through Continuous Training (IMPACT). He received his Bachelor of Science degree from Florida A&M University and his graduate degrees (culminating in a Ph.D.) from Georgia Tech; and all of the degrees are in the discipline of Mechanical Engineering.

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Rosario A. Gerhardt Georgia Institute of Technology

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Dr. Rosario A. Gerhardt is Professor of Materials Science and Engineering at the Georgia Institute of Technology. In addition to her engineering research interests, she is also interested in improving diversity at the K-12, undergraduate, graduate and faculty level. She has been primary organizer as well as a faculty mentor for several Future Faculty Workshops. She also worked in the Office of Institute Diversity at Georgia Tech on a part-time basis from 2011-2015. She was named Senior Goizueta Faculty Chair in 2015.

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Abstract

This research paper explores the potential use of chatbots (simulated interactive virtual conversations) in future faculty mentoring. In this case, a mentee asks career advice of a chatbot that draws responses from a pre-programmed database populated by renowned emeriti engineering faculty. Chatbots are being developed under the National Science Foundation INCLUDES Design and Developments Launch Pilot award (17-4458). Their efficacy for future faculty mentoring is explored through a phenomenological design grounded by the Efficacy of Chatbots for Future Faculty Mentoring conceptual framework utilizing focus groups with underrepresented minority (URM) doctoral engineering students. Chatbots were found to be effective as a supplementary mentoring option as URM doctoral students have ample unmet mentoring needs. Yet, intent to use this type of mentoring was mixed, despite high satisfaction ratings on positive user interface and perceived trustworthiness, because of the lack of personalization in this type of mentoring relationship. The preferred presentation method for this research paper is a traditional lecture, although a demonstration of the chatbot will be provided to afford session participants the opportunity to view and offer feedback on its perceived utility.

Mendez, S. L., & Conley, V. M., & Johanson, K., & Gosha, K., & Mack, N. A., & Haynes, C. L., & Gerhardt, R. A. (2019, June), The Use of Chatbots in Future Faculty Mentoring: A Case of the Engineering Professoriate Paper presented at 2019 ASEE Annual Conference & Exposition , Tampa, Florida. https://peer.asee.org/33434

ASEE holds the copyright on this document. It may be read by the public free of charge. Authors may archive their work on personal websites or in institutional repositories with the following citation: © 2019 American Society for Engineering Education. Other scholars may excerpt or quote from these materials with the same citation. When excerpting or quoting from Conference Proceedings, authors should, in addition to noting the ASEE copyright, list all the original authors and their institutions and name the host city of the conference. - Last updated April 1, 2015