June 26, 2011
June 26, 2011
June 29, 2011
22.1544.1 - 22.1544.16
Transformational Leadership 101: What All Industrial Engineering Graduates Should Know about the Six Stages of Quality Management System ImplementationA convenience sample of 306 executives in the American automobile industry wassurveyed to assess their awareness and use of 17 quality tools and statisticalmethodologies. Seventy-two percent of the 93 executives who responded hadundergraduate degrees in engineering. Descriptive statistics, regression analysis, andfactor analysis were used to analyze the data. The results produced some unexpectedfindings that help in understanding the differences between traditional hierarchal(transactional) management cultures vs. the more modern learning organization(transformational) corporate cultures. One of these findings was that Hayes’ six stages ofquality system implementation is an excellent framework for understanding, planning andimplementing lean, six sigma, statistical process control, and other continuousimprovement methodologies and leadership models. These results have majorimplications on how engineers are expected to work and contribute to the organization.These findings also have major implications for lifelong learning for engineers as theseand related methodologies continue to grow in use and popularity. The results are alsocompared to the findings of Taylor, Deming, Senge, Collins, and a study by Ernst &Young.
Rosenkrantz, P. R. (2011, June), Transformational Leadership 101: What All Industrial Engineering Graduates Should Know about the Six Stages of Quality Management System Implementation Paper presented at 2011 ASEE Annual Conference & Exposition, Vancouver, BC. 10.18260/1-2--18737
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