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Transformational Leadership 101: What All Industrial Engineering Graduates Should Know about the Six Stages of Quality Management System Implementation

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Conference

2011 ASEE Annual Conference & Exposition

Location

Vancouver, BC

Publication Date

June 26, 2011

Start Date

June 26, 2011

End Date

June 29, 2011

ISSN

2153-5965

Conference Session

IE Technical Session II

Tagged Division

Industrial Engineering

Page Count

16

Page Numbers

22.1544.1 - 22.1544.16

DOI

10.18260/1-2--18737

Permanent URL

https://peer.asee.org/18737

Download Count

46

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Paper Authors

biography

Phillip R. Rosenkrantz California State Polytechnic University, Pomona

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Bio: Dr. Phil Rosenkrantz is Professor of Industrial & Manufacturing Engineering at California State Polytechnic University, Pomona where he has been teaching and consulting for 28 years and served as Department Chair from 1990 - 1997. He was also founding Coordinator of the MSQA Program at CSU Dominguez Hills from 1986 - 1989. Engineering Supervisor for General Motors prior to entering academia. Director, Western Taguchi Center (1995 - 1997). Educational background includes Doctor of Education in Organizational Leadership from Pepperdine University; M.S., Statistics from UC, Riverside; M.S. Industrial Administration from Purdue University; and B.S. in Mechanical Engineering from Kettering University (formerly GMI). P.E. (California). Awards include: George P. Hart Award for Outstanding Faculty Leadership, 2005 Recipient of the Simon Collier Award. Distinguished Engineering Educator, Los Angeles Council of Engineers & Scientists, 2009. Doctoral dissertation: An assessment of executive awareness and corporate use of statistical methodologies in the American automobile industry. Pepperdine University, Malibu, CA. (2002).

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Abstract

Transformational Leadership 101: What All Industrial Engineering Graduates Should Know about the Six Stages of Quality Management System ImplementationA convenience sample of 306 executives in the American automobile industry wassurveyed to assess their awareness and use of 17 quality tools and statisticalmethodologies. Seventy-two percent of the 93 executives who responded hadundergraduate degrees in engineering. Descriptive statistics, regression analysis, andfactor analysis were used to analyze the data. The results produced some unexpectedfindings that help in understanding the differences between traditional hierarchal(transactional) management cultures vs. the more modern learning organization(transformational) corporate cultures. One of these findings was that Hayes’ six stages ofquality system implementation is an excellent framework for understanding, planning andimplementing lean, six sigma, statistical process control, and other continuousimprovement methodologies and leadership models. These results have majorimplications on how engineers are expected to work and contribute to the organization.These findings also have major implications for lifelong learning for engineers as theseand related methodologies continue to grow in use and popularity. The results are alsocompared to the findings of Taylor, Deming, Senge, Collins, and a study by Ernst &Young.

Rosenkrantz, P. R. (2011, June), Transformational Leadership 101: What All Industrial Engineering Graduates Should Know about the Six Stages of Quality Management System Implementation Paper presented at 2011 ASEE Annual Conference & Exposition, Vancouver, BC. 10.18260/1-2--18737

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