June 26, 2011
June 26, 2011
June 29, 2011
Computing & Information Technology
22.1605.1 - 22.1605.19
Using a Team-Based Service Learning Project to Provide Support to Local Community Business in an Information Sciences and Technology Project Management CoursePreparing students to be more competitive in the in the workforce, Information Technology (IT)Project Management was developed at a university as a junior-level course. The course wasdesigned to present Information Sciences and Technology (IST) students who have a backgroundin networking design and development, database design and development, and computerprogramming, and no prior knowledge in Information Technology (IT) project management,with management skills. Students majoring in IST were provided with a real world project thatwas solely based on applying the concepts presented in classroom lectures and presentationsfrom guest speakers. There was no interaction with a real world client incorporated. To provide amore realistic experience to students, a student team/client based service learning project wasadded to the course in the Fall semester 2003. The students were able to utilize their systemsanalysis/design skills within the constructs of applying project management concepts. Thepedagogical approach was to incorporate peer learning and service learning through teamworkthat would involve the students in a problem-based learning experience. The clients wereselected from local community businesses and non-profit organizations.The objectives of the team project were, to provide hands-on experience in project managementby the design of a small system development project for a real world client, to simulate the realworking environment in a company by having the students work together as a team within theconstraints of satisfying the client’s requirements and for the students to apply projectmanagement concepts with a primary emphasis on the development of communication andcollaboration skills among team members and their client. This is performed within the contextof the systems development model, which are critical skills in developing large and complex ITintegrated systems. Assessments of student learning perceptions were collected using surveysand performance data along with voluntary end of semester focus groups.This paper will discuss how the team based service learning project improved the learningexperiences of students and share assessment data of the student’s perceptions of working on ateam with a client from their local community. Students’ reactions to this learning environmentwere positive. Individuals who teach information systems and project management may beinterested in this paper.
Brazon, B. E., & Brannon, M. L. (2011, June), Using a Team-Based Service Learning Project to Support to Community Business in a Project Management Course Paper presented at 2011 ASEE Annual Conference & Exposition, Vancouver, BC. 10.18260/1-2--18744
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