June 26, 2011
June 26, 2011
June 29, 2011
22.1611.1 - 22.1611.11
Using Design for Six Sigma Practices to Develop a “Rose” Belt Course Craig G Downing Rose‐Hulman Institute of Technology Abstract Due to the well‐documented benefits of Six Sigma methodologies in many successful and competitive organizations, the adoption of Six Sigma continues to expand within and outside of traditional manufacturing and service organizations. As such, the Engineering Management department of Rose‐Hulman Institute of Technology (RHIT) set out to develop a 10‐week Rose Belt course. The class will provide students with fundamental knowledge, quality tools, and practical experience using the DMAIC (Define‐Measure‐Analyze‐Improve‐Control) process. The intent of the course is not to supplant other forms of certification (white, yellow, green, or black belt). Rather, the goal is to use a project‐based approach so that students gain valuable insight into the organizational (operational) improvement process, as well as experience using Six Sigma tools (qualitative and quantitative). It is the author’s belief that these experiences will reduce the amount of time required by students/graduates to begin engaging in “live” Six Sigma projects upon completion of the course. In the absence of a universally accepted or practiced body of knowledge, the DMADV (Define‐Measure‐Analyze‐Design‐Verify) methodology was used to design the course. Previous uses of similar industry‐focused quality management tools, such as Quality Function Deployment (QFD), have been used to redesign engineering education curriculum with notable success. Our objective was to correctly identify and assess the technical concepts and non‐technical skills industrial practitioners most frequently encountered when leading or participating in successful Six Sigma projects. This information will serve as the critical‐to‐quality (CTQ) components of the curricula. In addition to using credible process redesign techniques, input was gathered from a comprehensive representation of industries ranging from automotive to telecommunication and bio‐pharmaceutical to transportation (logistics). The diversification of respondents enhanced the survey results and face‐to‐face interviews. Data captured reflected organizational leadership from the “shop‐floor” to the “top‐floor.” The common thread among all respondents was that they represent organizations and individuals who have successfully implemented or participated in Six Sigma initiatives. More importantly, their efforts have driven positive cultural change and creation of effective business processes resulting in innovative solutions to eradicate inefficiencies in their operations. As such, the balance of this paper will outline the work in progress by the author and the effort to utilize Design for Six Sigma (DFSS) methodologies to design a graduate‐level course that reflects Rose‐Hulman’s tradition of academic excellence and industrial relevance.
Downing, C. G. (2011, June), Using Design for Six Sigma Practices to Develop a “Rose” Belt Course Paper presented at 2011 ASEE Annual Conference & Exposition, Vancouver, BC. 10.18260/1-2--18611
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