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Using The Baldrige Criteria To Teach Introductory Engineering Management Principles

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2001 Annual Conference


Albuquerque, New Mexico

Publication Date

June 24, 2001

Start Date

June 24, 2001

End Date

June 27, 2001



Page Count


Page Numbers

6.1117.1 - 6.1117.5

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Paper Authors

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William J. Daughton

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All students beginning the graduate program in engineering management are required to take EMEN 5010, Introduction to Engineering Management. This course is designed to introduce these students to the fundamental principles and concepts of technical management and provides a first glimpse at the many topics that will be covered in detail during the graduate program. The challenge has been how to present this broad set of material in an integrated fashion that creates a cohesive picture of what technical managers face in the work place. To address this challenge, EMEN 5010 has been built around the framework of the Baldrige National Quality program Criteria for Performance Excellence. The seven Baldrige categories provide the broad scope necessary for such a course while the integrated nature of the criteria addresses the need for a cohesive and integrated picture. Student response to this approach has been positive with respect to the format, presentation, and value of the course.

Daughton, W. J. (2001, June), Using The Baldrige Criteria To Teach Introductory Engineering Management Principles Paper presented at 2001 Annual Conference, Albuquerque, New Mexico.

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