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What E-Commerce Knowledge Topics Are Critical for Software Engineers: A Joint Academic/Industry Investigation in Taiwan

Abstract

The fast-paced developments in electronic commerce (e-commerce, EC) technologies have largely changed the landscape of both the established and emerging commercial world. Software engineers must cope with the dramatic challenges in today s business environment. Facing more e-resources, they should possess proficient skills/knowledge to find more effective and efficient approaches for solving business problems. This is the great challenge in the software engineering (SE) discipline. There might be great impacts occurring in the teaching and learning in the SE education sector. In this study, we empirically investigated what EC knowledge topics are critical for software engineers in Taiwan. More than 150 software engineers participated in this study to provide what they thought about 28 e-commerce knowledge topics. The respondents were asked to rate the knowledge level that they had learned about each of the course in their formal education, are now familiar with about it as well as how practical the topic will be in their career. The research findings may be instrumental for e-commerce training programs, licensing bodies, departments and curriculum designers in field of software engineering. The results of this study can provide useful suggestions to help software engineers for selecting the suitable and right learning courses as well as to act as practicable guidelines for EC curriculum planning and development.

Keywords: software engineer, e-commerce, EC education, curriculum development, knowledge topic

Introduction

With the invention of World Wide Web (WWW) by 1990, the global network is applied to variety of domains. The digital economy era has been merging in global industries with unprecedented challenges; therefore, implementation of information technology has become an important role in promoting core competition for industries or governments and no doubt will has great impacts upon economy growth rate in the future. Further more, electronic commerce has been starting to develop flourishingly from 1998, and thus, trading between business types and consumers has been changing step by step.

Information technology (IT) applications in the business environment have changed and continue to change dramatically (Benamati & Lederer, 2001; Tennyson, 2001; Wu et al., 2004). Facing these emerging ITs, software engineers need to make difficult choices and then implement, deliver, and support these choices throughout their organizations. Through those steps force IS educators, instructional technologists and practitioners to reevaluate and acquire compulsory knowledge, skills, and abilities as a regular basis (King, 2002). On the other hand, regarding the promotion of electronic commerce, firstly, development of electronic commerce is based on fundamental facilities of the internet in order to ensure rapid application to trading among enterprises or between enterprises and consumers. Secondly, there are professional legal issues involved such as protection of intellectual property rights, the right to privacy and taxing.

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Chen, Y., & Lin, Y., & Yeh, R. C., & Tseng, K. (2010, June), What E Commerce Knowledge Topics Are Critical For Software Engineers: A Joint Academic/Industry Investigation In Taiwan Paper presented at 2010 Annual Conference & Exposition, Louisville, Kentucky. 10.18260/1-2--15733