Mississippi State University, Mississippi
March 9, 2025
March 9, 2025
March 11, 2025
Professional Papers
9
10.18260/1-2--54144
https://peer.asee.org/54144
14
James Righter is an Assistant Professor of Mechanical Engineering in the School of Engineering (SOE) at The Citadel. He earned his BS in Mechanical Engineering at the U.S. Naval Academy, his MS in Military Studies from the Marine Corps University Command Command and Staff College, and his PhD in Mechanical Engineering from Clemson University. His research interests include engineering leadership, design methods, engineering design education, and manufacturing.
Dr. Nathan Washuta is an Assistant Professor in the Department of Mechanical Engineering at The Citadel in Charleston, SC. He received both his B.S. and Ph.D. in Mechanical Engineering from The University of Maryland – College Park. His primary research
Deirdre Ragan is an Associate Professor in Aerospace Engineering. She holds a B.S. in Materials Science and Engineering from Rice University as well as a M.S. and Ph.D. in Materials from the University of California Santa Barbara where she studied stresses in thin films. She previously developed nanoparticle-modified glass and automotive coatings (at PPG Industries, Inc.), conducted Raman spectroscopy of materials under static high pressure (at Los Alamos National Lab), studied the physics of electrochromic devices (at Uppsala University, Sweden), and taught science, math, and reading to 4-year-olds (at a Charleston preschool) before joining the faculty at The Citadel. She enjoys teaching upper-level undergraduate and graduate Engineering courses as well as mentoring and encouraging students to be lifelong learners. Her interests include aerospace, materials, student engagement, and pedagogy.
Engineering students are commonly instructed on the House of Quality and required to employ this tool in the early stages of product design. This method is a valuable aid in maintaining the voice of the customer in product design and is also commonly applied in industry contexts. Student misunderstandings of how to implement the House of Quality manifest in challenges ranging from errors defining customer and technical requirements to improperly populating the correlation matrix. These errors can affect the resulting prioritized technical requirements and downstream design decisions. The House of Quality is also one phase of the Quality Function Deployment process that can span the design process from planning to detail design. The later phases beyond the initial House of Quality are less commonly instructed or applied in capstone courses or more generally in the undergraduate curriculum. Previous study has implemented the second matrix during embodiment design on a limited scale in a mechanical engineering senior design course; and, identified inconsistencies in the requirements incorporated from the first matrix—the House of Quality. An intervention was applied in a senior year engineering design capstone course, capitalizing on previous efforts to enhance the House of Quality in addition to insights from a previous study of Quality Function Deployment (QFD) in a capstone course. The exercise was completed by teams in a single class session following the presentation of their first House of Quality during the initial design review panel. The resulting matrices are analyzed by faculty to assess the intervention’s impact on requirements development in terms of quantity and quality. This intervention may also serve to provide a list of technical requirements at a more consistent level of abstraction to enable the effective implementation of the following phases of Quality Function Deployment considering correlations between technical requirements and product characteristics, and characteristics and manufacturing processes.
Righter, J., & Washuta, N. J., & Ragan, D. D. (2025, March), Application of a House of Quality Intervention in an Engineering Capstone Design Course Paper presented at 2025 ASEE Southeast Conference , Mississippi State University, Mississippi. 10.18260/1-2--54144
ASEE holds the copyright on this document. It may be read by the public free of charge. Authors may archive their work on personal websites or in institutional repositories with the following citation: © 2025 American Society for Engineering Education. Other scholars may excerpt or quote from these materials with the same citation. When excerpting or quoting from Conference Proceedings, authors should, in addition to noting the ASEE copyright, list all the original authors and their institutions and name the host city of the conference. - Last updated April 1, 2015