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Recognition of Projects for Service Organizations Based on Customer Expected and Perceived Quality, and Customer Experience

Conference Session: Industrial Engineering Division Technical Session 3
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Max de Jesús Suárez Montiel, Tecnológico de Monterrey, Mexico; Alberto Abelardo Hernandez-Luna, Tecnológico de Monterrey
Tagged Topics: Diversity
Tagged Divisions: Industrial Engineering

Paper ID #13877Recognition of Projects for Service Organizations based on Customer Ex-pected and Perceived Quality, and Customer Experience ´ Su´arez Montiel, Tecnol´ogico de Monterrey, MexicoMr. Max de Jesus Born: Hidalgo, M´exico BS: Mechanical Engineer, Universidad Auton´oma de Nuevo Le´on MS: Master of Science of Manufacturing Systems, Student of Master Degree, Tecnol´ogico de Monterrey Tecnol´ogico de Monterrey (ITESM) max.itesm@gmail.comDr. ALBERTO ABELARDO HERNANDEZ-LUNA, Tecnol´ogico de Monterrey Born: Monterrey, M´exico. BS: Mechanical Electrical Engineering, Tecnol´ogico de Monterrey MS: Me- chanical

Relevance Score: 0.8968314

Students' Experiences with an Open-ended Client Project in a Graduate Course

Conference Session: Industrial Engineering Division Technical Session 1
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Jessica L. Heier Stamm, Kansas State University; Reuben F. Burch V, Kansas State University; Hugh R. Medal, Mississippi State University
Tagged Divisions: Industrial Engineering

Paper ID #13676Students’ Experiences with an Open-ended Client Project in a Graduate CourseDr. Jessica L. Heier Stamm, Kansas State University Jessica L. Heier Stamm is an Assistant Professor in the Department of Industrial and Manufacturing Sys- tems Engineering at Kansas State University. She holds a B.S. in industrial engineering from Kansas State University and a Ph.D. in industrial and manufacturing systems engineering from the Georgia Insti- tute of Technology. Her research interests include the development of quantitative models and algorithms to design and improve humanitarian relief and public health logistics

Relevance Score: 0.8968314

From College to K-12: Adapting Industrial Engineering Classroom Exercises for Outreach Purposes

Conference Session: Industrial Engineering Division Technical Session 2
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Dia St. John, University of Arkansas; Eric Specking, University of Arkansas
Tagged Divisions: Industrial Engineering

aspossible while remaining understandable. They must go deep enough into the subject to allowstudents to recognize the ultimate goal of industrial engineering, to increase efficiency, withoutbecoming too technical for a young audience. A practical way to achieve this balance is throughthe modification of successful classroom assignments. This work will discuss several activitiesthat have been successfully used for K-12 student outreach at the University of Arkansas and arebased upon undergraduate class exercises. Each project will be presented in detail along with itscorresponding course assignment in order to motivate the exchange of creative ideas and developa framework for the adaptation of additional outreach activities.1. IntroductionMany

Relevance Score: 0.024738576

Building the Design Competence in Industrial Engineering Junior Students Through Realistic Constraints of the Operations and Logistics Laboratory

Conference Session: Industrial Engineering Division Technical Session 2
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Lina Margarita Prada-Angarita, Fundación Universidad del Norte; Katherine Sofía Palacio, Fundación Universidad del Norte; Carmen Regina Berdugo Correa, Fundación Universidad del Norte
Tagged Divisions: Industrial Engineering

c American Society for Engineering Education, 2015 Building the Design Competence in Industrial Engineering Junior Students through realistic constraints of the Operations and Logistics LaboratoryAbstractThis paper provides a laboratory development experience through a product design projectwith junior students of the Industrial Engineering (IE) program in Universidad del Norte,Barranquilla, Colombia. In the course “Productive Systems Design” (PSD) the students hadthe opportunity to develop their final project according to the needs of the Operations andLogistics lab, which serves around 6 courses of the IE department. Students wereintroduced to a challenge: to design a product with its manufacturing process

Relevance Score: 0.0142828245

Curriculum Innovation in Industrial Engineering: Developing a New Degree Program

Conference Session: Industrial Engineering Division Technical Session 1
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Mary J. Meixell, Quinnipiac University; Nebil Buyurgan, Quinnipiac University; Corey Kiassat, Quinnipiac University
Tagged Topics: Diversity
Tagged Divisions: Industrial Engineering

management, from the University of Missouri-Rolla. As the author or coauthor of over 100 technical papers, his research interests include supply chain management, humanitarian and healthcare logistics, healthcare/medical in- formatics, and data standards. He has directed several projects funded by the National Science Foundation, Air Force Research Lab, and Wal-Mart Stores.Prof. Corey Kiassat, Quinnipiac University Dr. Corey Kiassat is an Assistant Professor of Industrial Engineering at Quinnipiac University and has a BASc and a PhD degree in Industrial Engineering from the University of Toronto. He has an MBA, majoring in Marketing and International Business, from York University. Corey is a Professional Engineer and

Relevance Score: 0.010099482

Benchmarking IE Programs: 2005-2015

Conference Session: Industrial Engineering Division Technical Session 1
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Jane M. Fraser, Colorado State University, Pueblo
Tagged Divisions: Industrial Engineering

96% 85 96%Work methods, human factors, or 87 95% 80 90%ergonomicsSimulation 80 87% 79 89%Quality 79 86% 77 87%Senior design project 70 86% 83 93%Production planning and control 68 74% 67 75%Manufacturing processes 65 71% 51 57%Facilities, layout, material handling 60 65% 50 56%Introduction to industrial engineering 43

Relevance Score: 0.00942422

Relevant Education in Math and Science (REMS): K-12 STEM Outreach Program Using Industrial Engineering Applications

Conference Session: Industrial Engineering Division Technical Session 2
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Michael E. Kuhl, Rochester Institute of Technology; John Kaemmerlen, Rochester Institute of Technology (COE); Matthew Marshall, Rochester Institute of Technology (COE); Jacqueline R. Mozrall, Rochester Institute of Technology (COE); Jodi L. Carville, Women in Engineering at Rochester Institute of Technology
Tagged Divisions: Industrial Engineering

Paper ID #11848Relevant Education in Math and Science (REMS): K-12 STEM OutreachProgram using Industrial Engineering ApplicationsDr. Michael E. Kuhl, Rochester Institute of Technology Michael E. Kuhl, PhD is a Professor in the Department of Industrial and Systems Engineering at Rochester Institute of Technology. He earned his PhD in Industrial Engineering in 1997 from North Carolina State University. His research and teaching interests are in simulation, operations research, and decision anal- ysis with a wide range of application areas including healthcare systems, project management, cyber security, and supply chain

Relevance Score: 0.0092195235

Use of Self-regulated Learning Strategies by Second-year Industrial Engineering Students

Conference Session: Industrial Engineering Division Technical Session 2
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Justine M. Chasmar, Clemson University; Brian J. Melloy, Clemson University; Lisa Benson, Clemson University
Tagged Divisions: Industrial Engineering

operations research, with a research emphasis on modeling systems under uncertainty. His research has been supported by the government and private sectors and disseminated in a variety of forums. He is a member of the Institute of Industrial Engineers; his honorary affiliations include Tau Beta Pi and Sigma Xi.Dr. Lisa Benson, Clemson University Lisa Benson is an Associate Professor of Engineering and Science Education at Clemson University, with a joint appointment in Bioengineering. Her research focuses on the interactions between student moti- vation and their learning experiences. Her projects involve the study of student perceptions, beliefs and attitudes towards becoming engineers and scientists, and their problem

Relevance Score: 0.0070681646

Active Learning in Supply Chain Management Course

Conference Session: Industrial Engineering Division Technical Session 3
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Farnaz Ghazi-Nezami, Kettering University; Mehmet Bayram Yildirim, Wichita State University
Tagged Divisions: Industrial Engineering

of maturity and responsibility. Students were provided withall the sufficient SAP software manual as well as one example problem that was assigned as aterm project.For Grading purposes, SAP Project constitute 10% of the overall grade, and on average casestudy analysis, exam(s), quizzes, class discussion and homework include 20%, 40%, 10%, 10%and 10% of the term grade, respectively.II. Simulation gameThe goal of the instructors in this study was to integrate lean concepts into the supply chainmanagement course and facilitate better understanding of the course material for the students. Asdescribed earlier, evaluating literature and analyzing the benefits of the other existing games,TimeWise Simulation was selected as the supplementary

Relevance Score: 0.0066639297

Educating and Training the Next Generation of Industrial Engineers to Work in Manufacturing

Conference Session: Industrial Engineering Division Technical Session 3
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Paul C. Lynch, Pennsylvania State University, University Park; Cynthia Bober, Penn State University ; Joseph Wilck, East Carolina University
Tagged Divisions: Industrial Engineering

. Courses are often integrated into these two major fields to allow for some exposure to themanufacturing industry. A paper in the Journal of Engineering Education notes that amovement to move to higher course content on manufacturing in both of these disciplines isneeded8. Many current engineering programs do not emphasize the marriage of design andmanufacturing in a modern industrial technical workforce.Many research studies have assessed the quality of exposure to manufacturing through the senior“Capstone” design project course. McMasters and Lang believe that too few in industry have anunderstanding of how the current engineering education is set-up. Therefore, if industry partnersare brought into the education process through design projects

Relevance Score: 0.0061212103

Perceptions and Misconceptions of Industrial Engineering from First-year Engineering Students

Conference Session: Industrial Engineering Division Technical Session 1
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Eric Specking, University of Arkansas; Patricia E Kirkwood, University of Arkansas; Lihua Yang, University of Arkansas
Tagged Divisions: Industrial Engineering

students mostinterested in MSE had a better understanding of the field.44The 2014 ASEE conference had several additional papers presented that are tangentiallyrelated to the research project currently underway at the University of Arkansas. Theyrepresent the various types of research being done on students’ perceptions ofengineering and science related careers. Nadelson and colleagues used surveys to assessthe undergraduate understanding of several engineering career options. The only taskspecific idea used in this survey was that engineers solved problems.45A paper by Rito does address student perceptions of industrial engineers. One of the fewpapers found that focuses on this engineering discipline. However, the question askedwere about

Relevance Score: 0.0058901375

Identifying Best Practices of Logistics & Transportation Graduate Education

Conference Session: Industrial Engineering Division Technical Session 1
Collection: 2015 ASEE Annual Conference & Exposition
Authors: MD B. Sarder, University of Southern Mississippi
Tagged Topics: Diversity
Tagged Divisions: Industrial Engineering

working in a marketing research firm. Practicumexperiences also allow students to design and develop a project in which they applyknowledge and develop skills such as a doctoral student preparing the components of anonline course. Service Learning Experiences are distinguished by being mutually beneficial for bothstudent and community. Service learning is growing rapidly and is considered a part ofexperiential education by its very nature of learning, performing a job within the community,and serious reflection by the student. Service learning involves solving some of society'sissues; such as, homelessness, poverty, lack of quality education, pollution, etc. One of thegoals of service learning is to help students become aware of these issues

Relevance Score: 0.00471211

Quality Specialist Training in the Context of Technical Regulation System Formation

Conference Session: Industrial Engineering Division Technical Session 3
Collection: 2015 ASEE Annual Conference & Exposition
Authors: Elena Priymak, Kazan National Research Technological University; Vasiliy Grigoryevich Ivanov, KAZAN NATIONAL RESEARCH TECHNOLOGICAL UNIVERSITY; Svetlana Vasilievna Barabanova, Kazan National Research Technological University; Natalya Tyurina, Kazan Federal University; Olga Lefterova, Kazan National Research Technological University
Tagged Divisions: Industrial Engineering

Russ., abstract in Eng.)6. Rüdiger Wolfrum, Peter-Tobias Stoll, Anja Seibert-Fohr. WTO: Technical Barriers and Sps measures.Martinus Nijhoff Publishers, 2007.564 p.7. Prijmak E.V., Tyurina N.E., Barabanova S.V. (2015) Podgotovka ekspertov po kachestvu v sovremennykhusloviyakh [Quality experts training in the modern context]// Pravo i obrazovanie [Law and Education].]No 1.(in Russ.)8. Proekt tselevoy programmy «Razvitie nauchno – obrazovatel'nogo klastera federal'nogo gosudarstvennogobyudzhetnogo obrazovatel'nogo uchrezhdeniya vysshego professional'nogo obrazovaniya «Kazanskiynatsional'nyj issledovatel'skiy tehnologicheski yuniversitet» na 2012-2014 gody .[ The project of the targetprogram «Development scientifically – educational federal state