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GIFTS: Introducing Quad Chart to Reinforce Technical Communication Skills

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Conference

2022 First-Year Engineering Experience

Location

East Lansing, Michigan

Publication Date

July 31, 2022

Start Date

July 31, 2022

End Date

August 2, 2022

Conference Session

Technical Session T2

Tagged Topic

GIFTS

Page Count

2

DOI

10.18260/1-2--42237

Permanent URL

https://peer.asee.org/42237

Download Count

300

Paper Authors

biography

Debjani Sarkar

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Ms Debjani Sarkar is an academic teaching specialist in the College of Engineering at Michigan State University. She teaches Technical Writing for Engineers and Scientists at MSU. She also leads the communications and marketing activities of the first-year engineering CoRe Experience. She supervises the College of Engineering Tutoring Center, which offers free tutoring in foundational courses for undergraduate engineering students. She has over a decade of experience on e-communication, curriculum development, web and graphic design, and on teaching Business and Cross-Cultural Communications internationally including Aalto University, Finland, and at IIT Kanpur, India.

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biography

Timothy J Hinds Michigan State University

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TIMOTHY J. HINDS is the Director of the Michigan State University First-Year Engineering CoRe (Cornerstone Engineering and Residential) Experience program. His administrative responsibilities include management of the 1600-student first-year combined academic and co-curricular program. His teaching includes development, delivery and management of CoRe Experience courses in engineering design, modeling/computation and spatial visualization. He has also taught courses in machine design, manufacturing processes, mechanics, computational tools and international product design as well as graduate-level courses in engineering innovation and technology management. He has conducted research in the areas of environmentally-responsible manufacturing, globally-distributed engineering teaming and early engineering education development and has over 30 years of combined academic and industrial management experience. He received his BSME and MSME degrees from Michigan Technological University.

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Abstract

Abstract: Our first-year engineering students write and present technical reports, lab reports, capstone projects, formal emails, posters, elevator pitches and more, to communicate their technical knowledge globally to a wide variety of audiences. They are required to present information as objectively as possible. Although the importance of communication may seem self-evident, engineering students do not conceive themselves as writers, and so, do not work to improve their writing skills, or do not know how to communicate results or technical information concisely, clearly, accurately, and logically. Communication is a skill that can be learned and developed. A quick and efficient way of communicating complex technical ideas in a simple and easily understandable way is through the creation and use of a quad chart. This comprises a single page divided into four quadrants laid on a landscape perspective. A quad chart is a universal tool, and our engineering students can use it in multiple ways - for a quick introduction of their professional and academic activities, short briefings, an initial research proposal, lab report, or the summary of a research effort. Each quadrant may represent one main topic, be it an engineering problem being addressed, research question, a resume, a statement of purpose, or even an elevator pitch focused on introducing themselves. For instance, in presenting a lab report, the first quadrant can focus on Introduction of the goal or motivation of their work, the second on a succinct, bulleted Methodology or project design – where students can discuss the data collected and the process, variables tested, and control group. The third quadrant could primarily be a graphic representation of relevant data and Results. The fourth quadrant could focus on Interpretation and Conclusion of the results. It could address how the results support their hypothesis, applications for future work, and acknowledgment of limitations in their current work. They can briefly describe the content and objective of each quadrant through writing, illustrating, or through images and tables. Each quadrant can represent a single topic with its own heading and a visual that is easy to see, visualize, and comprehend. The four quadrants can be summarized to tell a visually appealing digital story or provide a quick overview of the project. A quad chart is intended to be more visual than detailed and enables to quickly introduce the project, their contribution and its significance and impact. Our first-year students can efficiently and effectively develop the skill of writing, communicating, and presenting information, their skills and expertise, and various technical documents, through a simple, visually appealing, and user-friendly single-page document like a quad chart. This idea has been implemented and practiced with graduate engineering students, but not with undergraduates. The author plans to introduce this to first-year engineering students.

Key words: quad chart, technical information, presentation, communication, graphic representation

Sarkar, D., & Hinds, T. J. (2022, July), GIFTS: Introducing Quad Chart to Reinforce Technical Communication Skills Paper presented at 2022 First-Year Engineering Experience, East Lansing, Michigan. 10.18260/1-2--42237

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