Minneapolis, MN
August 23, 2022
June 26, 2022
June 29, 2022
12
10.18260/1-2--41834
https://peer.asee.org/41834
695
David Novick is the Mike Loya Distinguished Chair in Engineering and Professor Engineering Education and Leadership at the University of Texas at El Paso. He earned his J.D. at Harvard Law School and his Ph.D. in Computer and information Science from the University of Oregon. Dr. Novick is the author of 140 refereed publications in human-computer interaction and engineering education. He co-founded and co-led the Mike Loya Center for Innovation and Commerce from 2012 to 2017. He is a Strategic Doing certified workshop leader.
Conflict in work teams usually harms team performance. Relationship conflict and process conflict, which includes the social loafing that occurs when team members “free ride” on the efforts of their colleagues, are the two principal kinds of harmful conflict. This paper reports a project teaching engineering students the leadership skill of conflict resolution. We describe this skill, review related learning outcomes, and describe five teaching modules delivered in a senior capstone course sequence in the 2021-22 academic year at the University of Texas at El Paso, a Hispanic-serving R1 university. The students’ perceptions of pedagogical effectiveness of the modules were qualitatively assessed. The results of the study suggest that all the student teams used their conflict-resolution skills, that the students most frequently used the material on active listening, and that they best recalled the material on assessing of ways of overcoming assumptions and on social loafing. The project’s learning outcomes and PowerPoint-based modules are available for use.
Novick, D., & Realyvasquez, M., & Palacios, S. (2022, August), Teaching Engineers the Leadership Skill of Conflict Resolution Paper presented at 2022 ASEE Annual Conference & Exposition, Minneapolis, MN. 10.18260/1-2--41834
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