June 14, 2015
June 14, 2015
June 17, 2015
26.1681.1 - 26.1681.8
Using Emotional Intelligence to Improve the Effectiveness of Team Activities in Construction Management ProgramsOne of the most frequently requested skills of graduating Construction Management (CM)students is the ability to work well in team settings. As a result CM programs have incorporatedmany team activities and projects into their curriculum. This has provided students with exposureto the dynamics and complexities of working in team settings. But many CM programs stop atexposure. Examining another field’s training practices suggests another crucial step in preparingstudents for the construction industry. Competitive sports teams operate in dynamic, complex,fast paced, high-pressure environments. All characteristics that are shared with today’sconstruction environment. Much like CM programs competitive sports teams will oftenscrimmage to expose athletes to the environment they will be expected to perform in. Where CMprograms can learn from these high performing teams is in the skills-based training leading up tothe scrimmage. Just like the athletes, students will perform better when they are taughtexecutable skills prior to being exposed to team environments than they would have without anyupfront skills training.Over the past decade a myriad of evidence has amassed linking higher levels of emotionalintelligence to both individual and team performance. Organizations outside of the constructionindustry have taken notice and implemented efforts to increase awareness and training ofemotional intelligence. As a result these organizations are enjoying higher levels of performanceat both the individual and team level. Unfortunately the construction industry remains hesitantand slow to embrace emotional intelligence as an effective method of improving performance.Due to emotional intelligence’s documented positive impact on individual and teamperformance, as well as the ability to improve emotional intelligence through training, it waschosen as the method used to train students in a large Construction Management undergraduateprogram to operate in team settings. Researchers collected emotional intelligence and projectperformance data over three semesters. The third semester a certified emotional intelligencetrainer provided training to the students prior to beginning their final project. Students thatreceived the emotional intelligence training not only performed better on their final projects, butalso reported a better team experience.
Mischung, J. J., & Smithwick, J., & Sullivan, K. T., & Perrenoud, A. (2015, June), Using Skills-Based Emotional Intelligence Training to Improve Team Performance in Construction Management Programs Paper presented at 2015 ASEE Annual Conference & Exposition, Seattle, Washington. 10.18260/p.25017
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