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Work-based Experiential Learning in IT: Career Enhancement for Underserved Students at a 2-year HSI

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Conference

2022 ASEE Annual Conference & Exposition

Location

Minneapolis, MN

Publication Date

August 23, 2022

Start Date

June 26, 2022

End Date

June 29, 2022

Conference Session

Inclusivity at Two Year Colleges

Page Count

14

DOI

10.18260/1-2--41378

Permanent URL

https://peer.asee.org/41378

Download Count

242

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Paper Authors

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Cynthia Pickering Arizona State University

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Cynthia Pickering is a PhD Student, Research Program Manager and Process Architect at the Center for Broadening Participation in STEM at Arizona State University. Cynthia has 35 years of experience working in industry with demonstrated technical leadership in software development, artificial intelligence, information technology architecture / engineering, and collaboration systems research. Cynthia is currently studying Human and Social Dimensions of Science and Technology in the School for the Future of Innovation in Society in ASU’s College of Global Futures. She practices Socio-technical Integration Research as an embedded social scientist who collaboratively works with technologists (STEM students, STEM faculty, and Tech Companies) to increase reflexive learning during technology development and implementation to pro-actively consider the impact of technology decisions on local communities and society at large. This work creates spaces and processes to explore technology innovation and its consequences in an open, inclusive and timely way.

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Mara Lopez Arizona State University

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Gloria Gonzalez

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Marcus Garcia Phoenix College

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Caroline Vaningen-Dunn

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Katy Pinto

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Dr. Pinto is a Professor of Sociology at CSU, Dominguez Hills. She is a proud product of the California State public school system in having attended El Camino College and San Diego State University (B.A in Sociology and Spanish) before completing her Ph.D. in Sociology at UCLA. Her research examines inequalities in Work (e.g., unpaid/paid--the household division of labor, sex work, platform workers), Education (e.g., education research, STEM diversity in computer science Community College students, Latinx Contingent Faculty in STEM), and Faculty Professional Development (grant-seeking behaviors).

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Abstract

In the midst of the pandemic, a 2-year Hispanic Serving Institution (HSI) in metropolitan Phoenix launched the Information Technology Institute (ITI), and a five-year National Science Foundation (NSF) sponsored program to provide culturally responsive work-based experiential learning opportunities for adult students balancing multiple jobs and responsibilities. This paper discusses the benefits to students in gaining IT experience alongside industry mentors, how peer mentoring increases engagement, and the challenges of hybrid delivery during the pandemic.

Two types of paid opportunities were designed and are currently in pilot mode to provide real-world IT experience for undergraduate students: 1) externships situated on-campus, under the supervision of faculty and assisted by peer-mentors and industry mentors and 2) internships situated with local companies under the supervision of industry employees. When career preparedness elements were interwoven while learning and practicing new IT skills within hands-on project deliverables, externs reported benefits such as increased confidence in seeking out employment opportunities, preparing for interviews, professional networking, leadership development, and conveying their industry experience in their resumes and on LinkedIn.

Lessons learned to date related to engaging and retaining targeted students include the need to: prioritize student well-being and work/life balance, pay students during the externships or internships, intentionally immerse students within the work-based experiences, provide continual guidance and structuring on projects where students own a specific work deliverable - yet collaborate, incorporate culturally responsive mentoring from peers, faculty, and industry to meet students where they are in terms of technical and professional skills, design flexibility into the work schedule, and accommodate both virtual and in person work sites.

Pickering, C., & Lopez, M., & Gonzalez, G., & Garcia, M., & Vaningen-Dunn, C., & Pinto, K. (2022, August), Work-based Experiential Learning in IT: Career Enhancement for Underserved Students at a 2-year HSI Paper presented at 2022 ASEE Annual Conference & Exposition, Minneapolis, MN. 10.18260/1-2--41378

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