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Understanding Organizational Cultural Influences in Multisector Multi-Team Systems

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Conference

2024 ASEE Annual Conference & Exposition

Location

Portland, Oregon

Publication Date

June 23, 2024

Start Date

June 23, 2024

End Date

July 12, 2024

Conference Session

College Industry Partnerships Division (CIP) Technical Session 3

Tagged Division

College Industry Partnerships Division (CIP)

Tagged Topic

Diversity

Permanent URL

https://peer.asee.org/48193

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Paper Authors

biography

Florence Emilia Castillo University of Texas at Dallas

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Dr. Florence Emily Castillo is a research associate in the Office of Diversity, Equity, and Inclusion. Trained as a sociologist, her work focuses on qualitative data analysis of both the student and employee climate surveys at her university. She is also researcher on an NSF project where she explores team dynamics and working in collaboration across engineering departments at multiple institutions and industry.

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Yvette E. Pearson P.E. University of Texas at Dallas Orcid 16x16 orcid.org/0000-0002-8781-7085

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Dr. Yvette E. Pearson is Vice President for Campus Resources and Support at The University of Texas at Dallas. A Fellow of the American Society of Civil Engineers (ASCE) and the American Society for Engineering Education (ASEE), Pearson is recognized globally for nearly 30 years in higher education, particularly for her work to advance sustainability, access, and opportunity in STEM education and practice. Her university-based and consulting efforts have led to over $40M in funding for projects to support initiatives in STEM and changes to policies and practices of global engineering organizations.

Pearson is a registered Professional Engineer, an ENVISION® Sustainability Professional, and a Commissioner on ABET’s Engineering Accreditation Commission. Among her awards and honors are ABET’s Claire L. Felbinger Award for Diversity and Inclusion, ASCE’s Professional Practice Ethics and Leadership Award, the Society of Women Engineers’ Distinguished Engineering Educator Award, the UT System Regents Outstanding Teaching Award, and ASCE’s President’s Medal, one of the highest honors awarded in this global organization of over 150,000 members. Her book, Making a Difference: How Being Your Best Self Can Influence, Inspire, and Impel Change, chronicles her journey and her work’s focus on “making sure other ‘Yvettes’ don’t fall through the cracks.” Her podcast, Engineering Change, has audiences in over 80 countries on six continents.

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Sherri S Frizell Prairie View A&M University

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Dr. Sherri S. Frizell is a Professor in the Computer Science Department at Prairie View A&M University. She holds a B.S. in Computer Science from Jackson State University and a Ph.D. in Computer Science and Software Engineering from Auburn University. Her research interests include responsible computing, STEM education, and the persistence of minorities and women in engineering.

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Sheryl Skaggs University of Texas at Dallas

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Tiffany Bisbey The George Washington University

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Dr. Tiffany Bisbey is an Assistant Professor of Industrial-Organizational Psychology at The George Washington University in Washington DC. She has a B.S. in Psychology from the University of Central Florida and a Ph.D. in Industrial-Organizational Psychology from Rice University. Her research focuses on the science of teamwork, improving collaboration and resilience in high-risk organizations, and effective approaches to employee training and development.

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Abstract

Complex problems require complex teams comprised of individuals with different backgrounds, skills and perspectives to work effectively toward their solution. Increasingly, this is being accomplished through the creation of multi-team systems (MTS) that are developed and implemented in alignment with team science-based strategies. MTS are comprised of individual teams with their own goals that are interconnected and work collaboratively toward a larger, common goal. Attitudinal (cohesion, trust, commitment), behavioral (coordination, communication, shared leadership) and cognitive (situational awareness, shared mental models) competencies support MTS effectiveness. Multisector MTS are even more complex, as team members bring aspects of their organizational culture into the MTS, and if priorities and practices are not well aligned, team function and effectiveness can suffer. Thus, for multisector MTS to work, they must begin with a foundational understanding of the component parts, that is, each organization’s culture and priorities, and how – or if – they align for the success of the collaborative.

We created a multisector MTS to develop and implement a project funded by the National Science Foundation’s (NSF’s) Scholarships in Science, Technology, Engineering and Mathematics (S-STEM) program. The project’s objectives are to: increase the number of domestic low-income academically talented students with demonstrated financial need obtaining master's degrees in supported disciplines and entering the US STEM workforce; implement and evaluate the impact of our Flexible Internship-Research-Education (FIRE) model, which integrates evidence-based strategies that provide student career and educational development support, on student success; and implement, study and disseminate an MTS model for multi -organizational collaboration toward career and educational development. The partners include four universities – three Carnegie R2 public Historically Black Colleges and Universities and one Carnegie R1 private, highly selective admissions institution – and a major government employer. Six teams comprise our MTS; with the exception of one, each team has representatives from each partner organization.

We sought to understand how each organization’s culture influenced – or might potentially influence – team interactions. The guiding research question for this study is: In what ways – positive or negative – do partner organizations’ cultures impact team members’ engagement with the project? We were interested in gauging how organizational culture, operationalized by performance values (rewarding individual performance vs. team performance), communications (transparent vs. need-to-know, clarity, frequency), conflict resolution and collaborative vs. competitive environments, manifested in their engagement with the MTS. We also explored how – or if – their organization’s priorities aligned with the overall project’s aims and what specific areas might be sources of support and/or challenges as the teams progressed.

We conducted open-ended structured interviews with eight project team members who each served on at least one of the six teams. We are completing both content and thematic analyses to understand how team members speak about their organizational influences and engagements within and among the teams. We are finding team members are adaptable; regardless of individual or organizational priorities, when challenges arise, they can re-center on the project’s aims and work collaboratively toward student success.

We expect results will illuminate factors multisector MTS teams should consider when forming collaborations.

Castillo, F. E., & Pearson, Y. E., & Frizell, S. S., & Skaggs, S., & Bisbey, T. (2024, June), Understanding Organizational Cultural Influences in Multisector Multi-Team Systems Paper presented at 2024 ASEE Annual Conference & Exposition, Portland, Oregon. https://peer.asee.org/48193

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